Lead Night Audit - Keystone Lodge & Spa - Keystone Resort

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

The Keystone Lodge and Spa is curently hiring a Night Audit/Front Desk Agent. This is the perfect position for someone looking for a more professional position who is looking to have days free and is able to work alone. A focus on guest service is a must as this position is responsible for handling the operation of the Front Desk.

Responsibilities include (but are not limited to):

• Position is overnight and applicant must be willing to work alone.
• Applicant must be able to valet guest vehicles and provide luggage assistance.
• Facilitate guest check-in and check-out and provide general information at our AAA Four Diamond Hotel
• Professional appearance, excellent guest service skills, ability to multitask and strong verbal communication skills are required.
• Candidates with prior guest service experience in a fast paced environment preferred.
• Potential for long term professional development

Qualifications:

• High school diploma or equivalent - College Degree - preferred
• Valid driver's license - required
• MS Office proficiency - required
• Prior front desk experience is a plus.
• Able to communicate with guest, homeowners, and colleagues with diplomacy and tact
• Previous knowledge of the Resort is strongly preferred
• Able to communicate effectively in English, both written and verbal
• Proficient on property management systems (SMS, PMS, LMS) - preferred
• Flexible schedule including weekends and holidays is required

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We’re looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture. Come join our team – where A Mountain of Possibilities awaits.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 150708