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in Irvine, CA

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Hours Full-time, Part-time
Location Heavenly, CA
Irvine, California

About this job

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

 

 

 

Job Summary:

 

The Ski and Ride School Tickets Greeter’s primary responsibilities include the following: provide excellent guest service to every guest, every time, ensure pre-registration lesson packages are filled out correctly, provide our guests with very detailed information regarding lessons, lift tickets, and meeting locations, and direct guests to various locations around the resort and mountain.

 

Essential Duties and Requirements:

 

  • Must have excellent guest service skills; polite, courteous, and helpful at all times. 
  • Must have knowledge of all Ski and Ride School products, prices, and reservation systems, as well as possess general Heavenly and South Lake Tahoe information
  • Able, and willing, to work at any Ski and Ride School location to help with morning registration and afternoon lesson charge-outs
  • Must be able to stand for a majority of the day, both indoors and outside in the elements
  • Will be required to do some phone work to assist with student lift ticket issues
  • Moderate filing must be performed on a daily basis.
  • Light Data Entry
  • Must be reliable and punctual
  • Will be required to work during all peak season periods, inluding holidays and weekends

If you want to work for a different kind of ski resort, you’ve found your perfect match at Heavenly. With a massive mountain full of off-the-grid terrain and incredible views of Lake Tahoe, Heavenly is for those who want to go big and forge their own path. From on-mountain concerts to world-famous après ski parties and a one-of-a-kind DJ CAT, Heavenly exudes high-energy from first chair to last call. Come be a part of the team committed to delivering a refreshingly unique ski experience.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 156446