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in Irving, TX

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Hours Full-time, Part-time
Location Irving, TX
IRVING, Texas

About this job

Are you a people person who’s looking to start a career? If so, we have several direct hire opportunities available with our client as Financial Branch Service Representatives. These positions come with great benefits and an opportunity for growth and advancement. The client is willing to train those individuals that are outgoing, confident, and reliable who have a stable work history.

 

To be considered, submit resumes to .

 

Title: Financial Branch Service Representative

Location: Irving, TX 75061

Type: Direct Hire

Pay: $10 - $12 per hour plus monthly bonus!

Hours: M – F, 8:00 – 5:00 (hours may vary and some Saturdays may be required)

Responsibilities

  • Answers the office phone
  • Assists customers on the phone and in the office with:
    • Questions
    • Concerns
    • Product availability and knowledge of the product;
  • Updates information at each customer contact, including:
    • Update the borrower’s record
    • Solicit loans (renewal, referral, increase, etc.)
    • Promote all products available including tax preparation
  • Takes loan application and processes for approval/denial
  • Posts payments (cash, money order, check, debit card, inter-branch)
  • Services past due accounts per Company policies
  • Prepares loan documents and executes loan closing on current renewal loans
  • Balances assigned cash drawer daily
  • Prepares and completes the daily branch bank deposit
  • Transports money (operating cash, interim deposits, daily deposits) to and from the bank
  • Maintains daily delinquency reports
  • Completes weekly progress reports
  • Assists with making and understanding monthly/yearly branch operating standards
  • Maintains an organized, clean, and professional work environment
  • Completes weekly training on World U and any additional assigned training requirements
  • Assists with training other Associates
  • Other duties include but are not limited to:
    • Call approved and unmade applications to close the loan
    • Follow the Former Borrower paid out program daily
    • Send complete and accurate credit denial letters within 30 days from the date of application
    • Pay branch expenses as instructed by Branch Manager

Qualifications

  • Must have a valid driver’s license
  • Have access to a dependable vehicle and the vehicle must have vehicle insurance
  • High school diploma
  • Must be able to demonstrate self-confidence and organizational skills
  • Must be able to work well with a team and be able to communicate effectively with colleagues and customers
  • To perform this job successfully, an associate must have basic computer skills.
  • You must be willing and able to work Saturday hours
  • You must have a stable work history (more than one year in previous position preferred)
  • Previous sales or collections experience is preferred
  • Previous office environment experience is preferred

Physical Demands for working in an office environment:

  • Required to sit for extended periods of time
  • Occasionally may have to kneel, stoop, or bend for approximately 25% of the time
  • Occasionally may be required to perform light lifting
  • Occasionally may travel by car from location to location