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Customer Service Representatives - Full-time
| Hours | Full-time |
|---|---|
| Location | 1400 E Dundee Road, Palatine, Illinois |
About this job
1400 E Dundee Road, Palatine, IL 60074
Customer Service / Call Center Reps.
Excellent Pay Plan, Benefits and Training!No Experience Necessary / Hiring NOW!
5-Day Work Week for Good Work/Life Balance
Walk-in Applicants are Welcome!
Customer Service / Call Center Reps WANTED! Tired of sitting behind a desk answering phone calls in a stuffy office? Use your excellent customer service skills in a new career and EARN BIG MONEY in an industry that needs you! Apply online now for immediate consideration.
McGrath Arlington Kia, a leader in the automotive industry, is seeking to hire Service Advisors NOW! McGrath Auto Group will train you to work with our customers and become an Automotive Service Professional. Good Automotive Service Professionals are hard to find, so by becoming one yourself, you’ll always be in high demand!
Starting with a competitive hourly wage, bonus structure, benefits, and on the job training from our Corporate Service Training Professional, you’ll have the ability to advance to a salary plus commission pay structure where our top producers earn over $100K per year! Future advancement and opportunities beyond that exist as well.
Service Advisor - Job Description:
Automotive Service Advisors are the primary point-of-contact for all automotive service matters and acts as a liaison between customers and the dealership in managing communications for repairs.
Service Advisor - Job Responsibilities:
- Schedule appointments for service/maintenance/recall work
- Greet customers and make them feel welcome
- Advise customers on necessary/suggested services and costs; including special promotions
- Address customer's questions and needs promptly and professionally
- Follow the status of the customer's vehicle from service bay entry through completion of work, keeping customers informed regarding any changes in expenses or completion time
- Upon completion of work, review work order with customer
- Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been completed as scheduled
- Provide a completely satisfied customer experience
Service Advisor - Job Requirements:
- Outgoing and friendly personality
- Excellent customer service and communication skills
- Good work ethic and computer skills
- Good problem-solving skills and attention to detail
- Ability to adapt to changing work conditions
- Professional appearance and demeanor
- High school diploma or equivalent
- Valid driver's license and good driving record
Service Advisor - Job Benefits:
We provide a positive, professional work environment with the best training in the industry. We believe in employee development through training and advancement from within. Our team members enjoy terrific benefits which include:
- Excellent Income!
- Health and Dental Insurance
- Paid Vacation and Holidays
- 401(k) Retirement Plan
- Family-owned and operated
- Employee discount program
We are an Equal Opportunity Employer
All applicants must pass pre-employment testing to include background checks, MVR, and drug screen.
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