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Customer Service (Roadside Assistance) - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Newburgh, New York 12553 Newburgh, New York |
About this job
Top 3-5:
1. computer skills (Microsoft office, etc.)
2. Customer service (retail, bar tending, server, call center)
3. Inbound
Job Description:
Receives and records requests for emergency road service and responds to inquiries about products, services, and membership benefits by performing the following duties:
- answers incoming emergency road services call and obtains detailed information and enters information into database such as name of club member, location of disabled vehicle, and nature of vehicle malfunction
- responds to calls form members and potential members with questions about AAA products, services and membership benefits
- cross sells upgrades and recommends products and services
- relays billing discrepancies to customer care specialist
- obtains payment information and enters into the database
- adds or deletes members to master coverage
- provides driving directions in incoming callers by using direction software
- communications positively in difficult or emotional situations
Immediate Hire!!
Benefits: Medical, Dental and Vision!!
Great Work Environment: Celebrate Birthdays, Holidays, etc!
Please call 845-533-5216 or email if interested!
About Aerotek:
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.
Aerotek is acting as an Employment Agency in relation to this vacancy.