Support Team Associate - Data Entry - Full-time / Part-time

*Bachelor's Degree Required



The Support Team Tech, working at the direction of the Support Team Leader, is responsible for entering data on P&C and WC Claims, as well as other routine
administrative functions.

>Fields high volume in bound calls from clients and customers
> Uses multiple software systems and tools to research answers or direct to the right person
> Provides a high level of client service to both external clients as well as interfacing
with other departments and staff.
> Creates claim files, entering P&C and WC data in a claims system, both timely and accurately.
> Creates and submits reports and any required forms to the VWCC.
> Assists adjusters on WC and P&C claims including larger value cases in accordance with established procedures and guidelines.
> Inputs and maintains Member policy documents in RiskMaster as requested.
> Inputs and monitors third-party administrative claim assistance.
> Reviews and approves medical bills in accordance with established procedures.
> Pays all approved and/or re-priced medical bills within specified time periods and assists with posting and requesting any necessary refunds.
> Collects information and prepares reports as requested.
> Processes electronic documents, incorporating content into file notes to ensure complete and accurate files and data.
> Keeps the Support Team Leader informed of all activity outside pre-set guidelines.
> Works collectively with all staff to promote a positive work environment.
> Conducts all business in accordance with Company and department policies and
procedures.
> Follows best practices, ensuring compliance with Company standards and policies, strictly adhering to industry, state and federal regulations.
> Meets all department performance-standards as set.



*Bachelor's Degree Required

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

Aerotek is acting as an Employment Agency in relation to this vacancy.