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in Norristown, PA

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About this job

Healthcare isn’t just changing. It’s growing more complex every day. ICD - 10 Coding replaces ICD - 9. Affordable Care adds new challenges and financial constraints. Where does it all lead? Hospitals and Healthcare organizations continue to adapt, and we are vital part of their evolution. And that’s what fueled these exciting new opportunities.

Who are we? Optum360. We’re a dynamic new partnership formed by Quest and Optum to combine our unique expertise. As part of the growing family of UnitedHealth Group, we’ll leverage our compassion, our talent, our resources and experience to bring financial clarity and a full suite of Revenue Management services to Healthcare Providers, nationwide.

If you’re looking for a better place to use your passion, your ideas and your desire to drive change, this is the place to be. It’s an opportunity to do your life’s best work.


The Billing Supervisor will be responsible for the supervision of the non - exempt billing personnel involved in production - focused jobs to ensure departmental standards are achieved. Accountable for the timeliness, accuracy of data and customer service to Quest patients and clients. Responsible for employee hiring, training, development, disciplinary actions, review and ensuring productivity and quality standards are achieved. Accountable to ensure all staff adhere to Quest integrity and compliance standards.

Primary Responsibilities:
  • Supervise a production - focused team
  • Responsible for staffing and work schedule
  • Responsible for development of the team
  • Responsible for setting individual objectives to meet the department’s goal
  • In-charge of monitoring / reporting productivity and quality measures of the team
  • Ensure that team members are adequately trained to perform their job
  • Ensure that team meets all corporate mandated training requirements (compliance, safety, etc.)
  • Responsible for on - going communication (individual and team meetings)
  • Responsible for managing Time Off Plan and timekeeping
  • Responsible for recognition and motivating team
  • Develop and updates SOP’s for all processes in his / her team
  • Responsible for hiring, training, monitoring and termination of all direct reports

Required Qualifications:
  • High School Diploma / GED (or higher)
  • 2+ years of leadership experience or 5+ years of experience in healthcare and medical billing
  • 1+ years of experience with medical and / or 3rd party billing
  • Proficient with Microsoft Excel (creating and editing spreadsheets, common formulas) and Microsoft Word (creating and editing documents) 
  • Ability to travel up to 15% of the time
Preferred Qualifications:
  • Associate’s Degree (or higher)
  • Previous laboratory experience
Soft Skills:
  • Ability to research issues and provide guidance to the team
  • Excellent interpersonal and communication (including excellent verbal and writing skills)
  • Demonstrated problem solving skills
  • Proven ability to handle multiple tasks and meet deadlines within standards
  • Adaptable and flexible with the ability to accept, create and manage change 
Careers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life’s best work.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

 

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.


Keywords: Quest, Optum, Billing Supervisor, Laboratory, Medical Billing, Healthcare Billing, Norristown, PA