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in Naperville, IL
Cafe Restaurant Team Member - Full Time or Part Time - Hiring Now!
•30 days ago
Hours | Full-time, Part-time |
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Location | 3004 111th St. Naperville, Illinois |
About this job
Position Summary:
Provides outstanding service to all customers with a key focus on the foodservice area; ensures that all food items meet the required stock levels and presentation standards; and that all cleanliness and food safety standards are met or exceeded, greets customers in a friendly manner and suggestively sells and samples items to help increase sales.
Position Responsibilities:
- Ensures proper preparation, presentation and maintenance of stock levels for all foodservice products available to the customer
- Provides personalized customer service by greeting each customer, assisting with purchases, suggestively selling and making sure all food products are available and ready for consumption
- Takes an active role in promoting new foodservice programs introduced by the Company
- Assists in code-dating food items to ensure quality and safety. Follows all food sanitation guidelines
- Helps ensure proper storage, dating and rotation of all food products and supplies
- Actively promotes foodservice items through regular sampling initiatives, engages in suggestive selling and communication of promotional items and specials
- Cleans and maintains the foodservice area including, but not limited to, cleaning counters, equipment, floors and cabinets. Performs light maintenance duties as assigned
- Helps ensure all equipment is operating correctly. Communicates to Management when maintenance is needed
- Monitors customer lines at the Point of Sale (POS) system and opens additional registers as needed, in order to expedite the sales process
- Learns and follows all applicable procedures outlined in the Company Food Service User’s Guide
- Listens and responds to customer requests and forwards necessary information to Management
- Maintains knowledge of current sales/goals for each food category, Food Quality compliance inspections and the Speedway Customer Ready Worksheets
- Attends Company required training programs; assists in training fellow store associates on existing and new training programs as needed
- Provides suggestions for and actively participates in improving sales, margins and execution of all foodservice programs
- Completes other duties as assigned by Management
Education Requirements:
- No requirement
Experience Requirements:
- Foodservice/customer Service experience preferred
Skill Requirements:
- Basic computer skills
- Exceptional customer service skills
- Good verbal and written communication skills
- Understanding of store functions and operations
- Capable of working in a fast-paced environment and ability to work as a member of a team
- Ability to model proper workplace behavior, including being respectful, honest and fair
- Ability to perform repeated bending, kneeling, twisting and overhead reaching
- Ability to work in intermittent temperatures, e.g., outside by the pumps and in the cooler
- Ability to stand for an entire shift
- Ability to frequently lift between 5 to 20 pounds
- Ability to occasionally lift up to 50 pounds