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in Beverly, MA

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About this job

Position Summary

We are seeking a dedicated and enthusiastic Manager/General Manager to oversee the operations of up to 8 Dunkin’ Donuts restaurants. Candidates should have a history of driving sales and controlling costs as well as developing high performing teams that provide excellent customer service.

Responsibilities include:

  • Overall leadership and accountability of his/her district.
  • Maintaining the Dunkin’ Brands standards
  • Maintaining standards and expectations in food quality, guest service, food safety, store cleanliness, and financial performance of all the restaurants.
  • Providing clear, consistent communications on a frequent basis with the Restaurant Managers, Operations Director and Franchisee.
  • Provides oversight for all preventative maintenance programs and systems.
  • Ensure communication and proper execution of all marketing programs.
  • Working in conjunction with training and human resources, build an effective team of employees through recruiting, training and development with meaningful, timely performance feedback.
  • Responsible to complete other duties as assigned relative to business needs.

Minimum Qualifications

  • Minimum of 2 years food service experience with multi-unit supervisory experience
  • Must be available early mornings, nights and weekends (including holidays)
  • PC proficiency and MS Office Suite
  • Strong supervisory and organizational skills
  • Has consistently demonstrated strong leadership skills in operations, people development and sales & profitability