Host/ Hostess

Host/ Hostess

Provides friendly, efficient service to guests according to company policies, procedures, programs, and performance standards.

• Reports to work well groomed, in proper AND CLEAN uniform and practices

• good personal hygiene.

• Uses greeting, seating, and waiting list procedures.

• Maintains cleanliness standards and stocks for the reception area and restrooms.

• Accurately processes all guest checks with no cash overages or shortages.

• Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.

• Provides assistance to pantry maintenance and pre-rush organization.

• Provides assistance to all servers and bus persons in order to execute Perkins service standards.

• Utilizes proper cash handling procedures to execute cash and non-cash transactions, counting change, security precautions, and cash accountability.

• Ensures that the cash register and cash register area are stocked with all needed items.

• Communicates with MOD and co-workers regarding product/service deficiencies, equipment, safety problems, etc.

• Has sufficient knowledge of menu to execute suggestive selling techniques with all guests.

• Maintains cleanliness of bakery cases and restocks.

• Has sufficient knowledge of bakery products to execute suggestive selling techniques and sampling programs with all guests.

• Other duties

• Operating cash register

• Communicating with guests

• Escort guests to table

• Exposure to heat, steam, smoke, cold

• Bending, reaching, walking

• Continual standing

• Must have high level of mobility/flexibility

• Must be able to work under heavy stress/pressure during busy times

• Using telephone

• Vacuuming (push/pull motion)

KNOWLEDGE AND SKILL REQUIRED: Basic math skills. Basic skills such as sanitation, safety, and customer service can be taught through in-house training.

As a part of the Perkins team, you will receive great benefits, including:

• Competitive wages

• Opportunities to advance

• Meal discounts

• Simple IRA Plan with company-match

• Industry-leading training

• Fun, fast and friendly work environment