Veterans Administration (VA) Housing Case Manager

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Position Purpose: The VA (Veteran's Administration) housing case manager works with clients in the VA GPD (grant per diem) housing program. The case manager is responsible for completing comprehensive assessments, developing an individual service plan, and monitoring progress. The case manager provides weekly case management in client homes and in the community to assist clients with housing stability and permanency, increasing their income and managing established income, and improving self-determination through illness management. The case manager coordinates care with the VA GPD Liaison and attends weekly client staffing, monthly meetings with the program managers, and monitors and reports on performance indicators and grant deliverables. The case manager also provides outreach in the community to assist Veterans with access to services.

Case managers provide mental health rehabilitation services and supports to adults and families to decrease hospitalizations and crisis episodes and to increase community functioning in order for the client to achieve rehabilitative, resiliency and recovery goals. Case managers provide continuity of program services in an ethical, legal, and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards. Case managers participate as a team member in the delivery of mental health services to clients and their families and facilitate the issues of recovery into their daily living situations.

The VA case manager provides but is not limited to case management services, crisis intervention, skills training, and documentation within the required time frame, medication monitoring, attends meetings, quality improvement, and other duties that are necessary in order to meet the needs of the seriously mentally ill.

Qualifications/Basic Job Requirements:

• Bachelor’s Degree with minimum two years’ experience in mental health.
• Demonstrated education, training or experience in mental health services and/or co-occurring disorders
• Adequate written and computer skills to accurately complete required documentation within the time frames prescribed
• Excellent organizational and computer skills
• Self-Starter with ability to work independently, with a team, and in the community
• Skilled in conducting individual, family and group counseling, case management
• Ability to provide education and support to clients, families, staff or community resources
• Valid driver’s license and reliable transportation

The current open schedule is:

• Monday - Friday 8:30am-5pm. A level of flexibility is required for this position and also an understanding that a set schedule is not always guaranteed.

Their ideal team member would be able to:

1. Work independently while having an open and effective line of communication with the team.
2. Perform or learn to perform de-escalation techniques.
3. Work effectively and professionally with community agencies and specifically with the Veteran's Administration.
4. Be comfortable working independently in the community and within a client's home.
5. Establish a healthy work-life balance.
6. Forget any preconceived notions of what mental illness looks like.

Job Type: Full-time

Pay: Based on education, experience and credentials

Work Location: Rosecrance Ware Center – Rockford, IL

Benefits: Rosecrance values its employees and offers a comprehensive benefits package, including:

• Salary based on education, experience, and credentials
• Medical, dental, and vision insurance with multiple plan options to meet your needs
• 401(k) plan with employer match and discretionary employer contribution
• Group Life Insurance including LTD and AD&D
• Tuition assistance and licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire!
• Wellness plan with certain facilities offering an on-site gym
• Daily pay available through financial wellness provider: UKG Wallet

About Us:

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.

We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

Health and Safety:

Committed to upholding a drug-free environment, we prioritize the safety and well-being of both our employees and those under our care. Our zero-tolerance policy extends to all forms of drug use, including marijuana. As a part of our hiring process, candidates are required to undergo an occupational health screening, further ensuring the safety and security of our workplace community.

Equal Employment Opportunity:

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

Rosecrance proudly participates in the AARP Employer Pledge Program and is a partner of MSEP (Military Spouse Employment Partnership).