Cart and Range Attendant

JOB SUMMARY/PURPOSE:

Primary job is customer service: greet everyone with a smile and welcome to Fairfield. Help those members or guests who need help getting their bag on or off their cart. Follow safety rules and remain careful in performing duties. Although other duties are required, the top priority is exceeding customer expectations.

Promote all FGCC Facilities in a Positive and Professional Manor.

PRINCIPAL RESPONSIBILITIES:

Opening:

1. Bring carts to staging area and park in the proper, orderly fashion.

2. Check with the cart mechanic about any mechanical problems.

3. Spot-check the tires to ensure proper inflation.

4. Check the appearance of the outside grounds and always help in keeping facility clean.

5. Put out water coolers in the morning.

Closing:

1. When returning carts to the barn, all trash must be removed from the trays, floorboards and bag compartments.

2. Carts are to be washed and free from dirt including the floorboards, trays, tires, bag areas, seats, and front and sides of carts.

3. Range balls are to be picked up, cleaned and the damaged (inferior) balls discarded. Then place back into the dispenser.

4. The range picker parked, after use, in its assigned place.

5. All trash around the Pro Shop, cart shed, gas tank, parking lot, range tee and any other debris picked up and put in proper place. Bag stands, range baskets, and loose range balls returned to proper place.

6. All carts accounted for.

7. Gas tank secured after gassing carts.

8. May be required to perform some starter/ranger duties after the starter/rangers leave for the day.

9. Clean grass out of all shoe cleaners around clubhouse every day.

MINIMUM EDUCATION:

High School Diploma or GED

EXPERIENCE:

Knowledge of golf etiquette and rules. Customer service.

COMPUTER SKILLS:

Computer literate preferred.

EQUIPMENT USED:

Golf carts and range equipment pressure washer and blower also.

WORKING ENVIRONMENT:

Outside, variable weather conditions (occasionally extreme temperatures), minimum supervision. Walking and standing on hard surfaces, often walking as much as 10 miles daily during peak season.

COMMUNICATION REQUIREMENTS:

Active listening skills and ability to articulate information both verbally and in writing. Excellent customer service skills.

PHYSICAL REQUIREMENTS:

Normal speech, hearing, and vision, lifting of 25 pounds (more where applicable with assistance). Consistent starting and stopping of carts and physical ability to move in and out of carts repeatedly. Repetitive movements may be strenuous due to volume of golfers and number of hours required to accommodate business needs.

SAFETY:

Follow all FGCC safety programs, safety guidelines, policies and procedures. Wear, use and enforce all FGCC personal protection equipment (PPE) as needed on specific jobs and tasks.

Be aware of chemical safety and be familiar with all pertinent Safety Data Sheets (SDS) of chemicals which are used in the workplace.

Follow all FGCC safety rules including all local, state and federal regulations as they pertain to work at FGCC.

OTHER REQUIREMENTS:

Ability to work on several tasks simultaneously; maintain composure when dealing with stressful situations; absolute confidentiality required.