Customer Service Agent - Now Hiring

About the Company

Daprile Insurance Group - New Middletown is a leading insurance company that values customer satisfaction and employee growth. Join our team today!

Description of the role

Welcome to Daprile Insurance Group in New Middletown, Ohio! We are looking for a experienced Customer Service person to join our team.

Responsibilities

• Answer phone calls.
• Handle customer inquiries to resolution.
• Process orders, forms, and applications.

Benefits

• Compensation: $14 - $18 per hour + monthly bonus
• Opportunity for growth and advancement.
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) plan + company match

Experience

• Proven experience in customer service or a related field.
• Computer savvy with the ability to navigate new systems a plus.
• Strong communication skills in English.
• Ability to understand market trends and customer needs to develop effective sales strategies.
• A proactive approach to problem-solving and the ability to work independently as well as part of a team.
• Property & Casualty license (preferred or willing to complete within 30 days of starting)

Work Location: In person

We are an equal opportunity employer and prohibit discrimination/harassment without regard to
race, color, religion, age, sex, national origin, disability status, genetics, protected veteran
status, sexual orientation, gender identity or expression, or any other characteristic protected by
federal, state, or local laws.