Shift Manager Shift Leader

We seek motivated Shift Managers/Leaders to oversee daily operations during designated shifts, supervise employees, and ensure our customers receive outstanding service. The Shift Leader's responsibilities include managing the assigned shift schedule, dealing with no-shows, delegating tasks, handling cash, and reporting issues to the manager.

To be successful as a Shift Leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top Shift Leader should be able to provide smooth and efficient workflows.

Responsibilities:

• Handling customer issues and employee disputes.
• Oversee the restaurant's daily operations during your shift, ensuring that everything runs smoothly and efficiently.
• Lead and motivate a team of employees, setting clear expectations and providing ongoing coaching and feedback to help them succeed.
• Manage inventory levels and order supplies as needed, ensuring we always have the products to serve our customers.
• They maintained a clean and organized restaurant, ensuring that all equipment was in good working order and that safety and sanitation standards were upheld at all times.
• Handle customer complaints and resolve issues promptly and professionally, ensuring that each customer leaves satisfied.
• Ensure that all employees follow company policies and procedures, including food safety, customer service, and cash handling.
• Coaching team members and training new staff.

Requirements:

• High school diploma/GED.
• Previous experience as a Shift Leader or in a similar role in retail.
• Experience managing shift schedules.
• Excellent communication and interpersonal skills.
• Strong leadership and organizational skills.
• Confident problem-solver.
• Team player.
• Positive can-do attitude.

Benefits/Perks:

• Flexible schedules
• Competitive salary up to $16, depending on flexibility, reliability, and performance.
• Target incentive/bonus plan in place.
• Opportunities for advancement within the company.
• Free meal during each shift worked.
• Training time paid.
• Uniforms.