PATIENT REGISTRATION REP - Part-time

Overview: pMarian Regional Medical Center, a 191-bed facility located in Santa Maria, California, is recognized as one of the Top 250 Hospitals in the Nation by Healthgrades and was awarded Best Maternity Care by Newsweek. It ranks among 10% in the nation for safety core measures in cardiac services and has the only comprehensive cancer treatment and resource program from Los Angeles to San Francisco. Marian’s beautiful mission-style facility houses the latest technology to support excellent physicians and caregivers who deliver compassionate care each and every day. Marian Regional Medical Center is a part of Dignity Health’s Southwest Division and is a member of CommonSpirit Health, the largest not-for-profit health care system in the nation, boasting an integrated network of top quality hospitals, with physicians from the most prestigious medical schools, and comprehensive outpatient services - all recognized for quality, safety, and service. Marian's offers Santa Maria Valley residents access to the most advanced technologies, an expanded and enhanced Emergency Department, Critical Care Unit, neonatal intensive care unit, and an array of women's services./ppa href=https://youtu.be/RrPuiSnALJY?si=pvQgPZ6ZWZM60TPV class=hyperlink has-tooltip target=_blank rel=noopener noreferrerOne Community. One Mission. One California /a/p Responsibilities: p style=margin: 0in; margin-bottom: .0001pt;span style=font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;Employing excellent customer service skills, the Patient Registration Representative is responsible for ensuring a positive patient experience throughout the registration process. In order to ensure appropriate reimbursement for services rendered, primary duties include: /span/pulli style=margin: 0in; margin-bottom: .0001pt;span style=font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;a) Appropriate patient identification /span/lili style=margin: 0in; margin-bottom: .0001pt;span style=font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;b) Collecting accurate and thorough patient demographic data /span/lili style=margin: 0in; margin-bottom: .0001pt;span style=font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;c) Obtaining insurance information and verifying eligibility and benefits /span/lili style=margin: 0in; margin-bottom: .0001pt;span style=font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;d) Determining and collecting patient financial liability /span/lili style=margin: 0in; margin-bottom: .0001pt;span style=font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;e) Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance /span/li/ulp style=margin: 0in; margin-bottom: .0001pt;span style=font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;The Patient Registration Representative adheres to the organization's policies and procedures for resolution of patient financial liability. Additionally, the Patient Registration Representative is an information source for patients and families by explaining hospital policies, patient financial responsibilities and Patient Rights and Responsibilities./span/pp style=margin: 0in; margin-bottom: .0001pt;span style=font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black; /span/pp style=margin: 0in; margin-bottom: .0001pt;strongspan style=font-size: 10.0pt; font-family: 'Arial',sans-serif;This position is represented by SEIU-UHW and is covered by the terms and conditions of the applicable collective bargaining agreement./span/strong/p Qualifications: p style=margin-bottom: .0001pt;stronguspan style=font-size: 10.0pt; font-family: 'Arial',sans-serif;Minimum Requirements:/span/u/strong/pullispan style=font-size: 10.0pt; font-family: 'Arial',sans-serif;Minimum one (1) year of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles/span/lilispan style=font-size: 10.0pt; font-family: 'Arial',sans-serif;Applicable education and/or training can be used to balance a lack of experience/span/lilispan style=font-size: 10.0pt; font-family: 'Arial',sans-serif;High school diploma, GED, or equivalent/span/li/ulp style=margin-bottom: .0001pt;stronguspan style=font-size: 10.0pt; font-family: 'Arial',sans-serif;Preferred Requirements:/span/u/strong/pullispan style=font-size: 10.0pt; font-family: 'Arial',sans-serif;Two (2) years of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles/span/lilispan style=font-size: 10.0pt; font-family: 'Arial',sans-serif;Knowledge of charity care programs as well as the various government and non-government programs/span/li/ulp style=margin: 0px;stronguspan style=font-size: 10.0pt; font-family: 'Arial',sans-serif;Special Skills:/span/u/strong/pulli style=margin-left: .5in;span style=font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;Thorough understanding of insurance policies and procedures. /span/lili style=margin-left: .5in;span style=font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;Working knowledge of medical terminology. /span/lili style=margin-left: .5in;span style=font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;Able to perform basic mathematics for payment calculation. /span/lili style=margin-left: .5in;span style=font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;Experience in requesting and processing financial payments. /span/lili style=margin-left: .5in;span style=font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;Intermediate to advanced computer skills./span/li/ul