FRONT DESK SURGERY CENTER SCHEDULER

Essential Job Responsibilities:

- Demonstrates competence related to the application of the Surgery Center's core values.

- Practices all facets of health & safety.

- Demonstrates competence in performance of duties and responsibilities related to tasks, skills and procedures rendered to the clients served.

- Must be client oriented and actively participates in the development of a healthy work environment and uses interpersonal skills to establish and maintain those healthy interpersonal relations which include functional trust, positive feedback, and constructive criticism.

- Ability to handle multiple simultaneous tasks and phone calls while maintaining a professional courteous demeanor.

- Must be able to handle patient confrontations in a positive manner and also have the ability to handle emergency situations in order to develop triage skills.

- Have knowledge of the health care environment and patient processing with computerized scheduling software along with knowledge of outpatient surgery forms, policies and procedures.

- Able to handle a busy office environment and having an above average ability to prioritize and organize.

- Additional duties as assigned.

Education:

- High School Diploma or GED required.

- Knowledge of medical terminology.

- Minimum one (1) year experience in computerized appointment scheduling preferred.

- Three to five years experience as an administrative assistant in a surgical setting preferred.

- Current BCLS preferred.

Other Requirements:

- Ability to type 40 wpm, along with the use of standard office equipment and are computer literate.

- Knowledge of medical terminology.

- Current BCLS preferred.

- Have good communication skills, both written and oral.

- Above average ability to problem solve, find solutions, and detail oriented.

- Knowledge of outpatient surgery forms, policies, and procedures.

- Ability to use a computer, printer, copier, telephone, and fax without much aide.