Ongoing Service Coordinator (Part-Time, In-Office role)

We are seeking a Part-Time, Ongoing Service Coordinator/Case Manager to join our team! You will provide ongoing support to our participants via monthly telephonic visits and quarterly in-person visits.

Responsibilities:

• Coordinating multiple services among multiple providers
• Securing annual level of care assessments
• Ensuring team meetings are scheduled and held as designated in the service plan
• Facilitating the acquisition, oversight, and delivery of service; Ensuring annual service plans (Revised Service Plans/RSPs) are completed in a timely manner
• Facilitating the waiver applicant/participant’s Plan of Protective Oversight (PPO) is completed and supports the service plan
• Conducting monthly visits via telephonic and/or in-person visits with the participant no less than once a quarter
• Maintaining records for at least six (6) years after termination of waiver services
• Responding to participant crises and emergencies
• Addressing problems in service provision; and other matters as requested by participant or informal support.

Required Qualifications:

• Master of Social Work with (1) year of experience providing case management/service coordination and information, linkages, and referrals regarding community-based services for individuals with disabilities and/or seniors or
• Bachelor’s degree with (3) years of experience providing case management/service coordination and information, linkages, and referrals regarding community-based services for individuals with disabilities and/or seniors or
• Associate’s degree with (5) years of experience providing case management/service coordination and information, linkages, and referrals regarding community-based services for individuals with disabilities and/or seniors.

Preferred Credentials:

• Certification as a Peer Specialist, Community Health Worker, or related credential (a plus).
• Bilingual proficiency (a plus).
• Familiarity with trauma-informed care, cultural humility, and community-based service navigation.
• Strong interpersonal, organizational, and communication skills.
• Knowledge of community resources in Long Island and surrounding regions is preferred.
• Experience with electronic record systems and care management platforms.

Benefits:

• Paid time off (sick, mental health, & personal)
• Travel Stipend (quarterly)
• Supportive team environment with training and development opportunities.

Job type:

• Part-Time (approx. 20 hours/week, 3 days/ week)