Patient Service Representative, Primary Care & Specialty Care (Marina Del Rey)
| Hours | Full-time, Part-time |
|---|---|
| Location | Marina Del Rey, California |
About this job
- Acting as a liaison for the patients and physicians in the practice
- Assisting patients in accessing service within the health system
- Facilitating communication with referring physicians referring patients to appropriate resources
- Providing follow-up through telephone and EPIC/CareConnect.
Required:
* Skill in setting priorities which accurately reflect the relative importance of job responsibilities.
* Ability to establish and maintain productive working relationships with Faculty, Staff, Administration, and patients from various social, cultural, and economic backgrounds.
* Ability to creatively integrate competing demands into a productive working environment.
* Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
* Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health.
* Knowledge of specific specialty practice and workflows
* Familiarity and knowledge of authorization process & managed care programs
* Ability to provide coverage for Community clinics as assigned.
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