Peer Services Supervisor-Whatcom MCOT

Peer Services Supervisor – Full Time - Whatcom MCOT

???? CYFCT | Snohomish County
???? Full-Time – 40 Hours/Week
???? Wage: DOE
???? Union: No

About the Role

The Peer Services Supervisor provides leadership, guidance, and supervision to Certified Peer Specialists within the Child, Youth & Family Crisis Team (CYFCT). This position ensures the delivery of high-quality, recovery-oriented peer support services that align with Compass Health’s mission and values.

The supervisor promotes the integration of lived experience within clinical and community-based care, fosters an inclusive and trauma-informed work culture, and supports professional growth for peer team members. In partnership with program leadership, this position upholds fidelity to peer support principles and advances recovery-focused practices throughout the organization.

Key Responsibilities

• Provide peer and administrative supervision for peer support workforce members, including hiring, training, and evaluation.

• Ensure that peer services are delivered in accordance with organizational, regulatory, and payer requirements.

• Develop individual training plans for new peer hires and complete annual performance evaluations.

• Oversee service accessibility, ensuring services are delivered equitably, non-discriminatorily, and at times/locations conducive to client engagement.

• Partner with the Program Manager to uphold building, health, fire, and safety standards.

• Ensure compliance with agency policies, procedures, and documentation standards.

• Monitor performance and service quality metrics for peer staff and ensure adherence to ethical peer support guidelines.

• Oversee administrative processes such as billing, service data tracking, and compliance within timelines.

• Build and maintain collaborative relationships across Compass Health programs and community agencies.

• Provide coverage for Program Manager duties as needed, including community communication and attendance at meetings.

• Carry a small caseload or provide direct peer services during staff vacancies or special circumstances.

• Attend and contribute to internal and external meetings, committees, and workgroups as assigned.

• Coordinate with health plans, hospitals, courts, and community systems to promote integrated service delivery.

• Promote the use of Evidence-Based Practices (EBPs) and maintain expertise in recovery, peer ethics, and community resources.

• Participate in regularly scheduled supervision and team meetings.

• Maintain compliance with trainings, certifications, and mandated reporting requirements.

• Demonstrate professionalism, ethical behavior, and confidentiality in accordance with agency policy and HIPAA.

• Uphold Compass Health’s Strategic Intention, Core Values, and Core Competencies, demonstrating respect for diversity and cultural responsiveness.

Program-Specific Responsibilities

• Provide direct peer supervision and day-to-day operational support to peer staff.

• Collaborate with clinical leadership to ensure trauma-informed, culturally responsive, and strength-based peer services.

• Guide staff in helping participants build natural supports, develop daily living skills, and achieve health and wellness goals.

• Facilitate participant engagement through community-based outreach, linkage to resources, and peer-led recovery strategies.

• Maintain active knowledge of local service systems and community resources.

• Use appropriate self-disclosure and lived experience to model recovery and empower clients.

What You Bring

• High School diploma or equivalent required.

• Current Certified Peer Counselor or Certified Peer Specialist certification required.

• Two (2) years’ experience as a fully certified Peer Counselor/Specialist providing peer support services required.

• Approved Peer Specialist Supervisor (consistent with WAC 246-929-170) or ability to become approved by January 1, 2028, required.

• One (1) year of peer supervision experience prior to July 1, 2025, preferred.

• Individuals not holding a current license or associate license must apply for Agency Affiliated Counselor status through the Washington State Department of Health upon hire.

• Valid Washington State Driver’s License, vehicle, and appropriate insurance, if applicable.

Knowledge / Skills / Abilities

• Strong understanding of rehabilitation, recovery, and peer support principles.

• Knowledge of mental health, substance use disorders, and recovery strategies.

• Ability to model peer ethics, boundaries, and trauma-informed engagement.

• Demonstrated ability to collaborate effectively with clients, clinicians, and community providers.

• Skilled at maintaining professional boundaries and promoting self-advocacy and empowerment.

• Excellent communication, organization, and problem-solving skills.

• Ability to manage multiple priorities within a fast-paced environment.

• General computer proficiency, including use of Electronic Health Records (EHRs) and Microsoft Office applications.

• Ability to pass a pre-employment background check, which may include a DSHS search.

What We Offer

(benefits pro-rated for part-time employees)

• Medical, dental, and vision insurance at NO COST to full-time employees.

• 16 days of paid vacation in the first year.

• 12 sick days, including a wellness day.

• 13 paid holidays (11 standard + 2 personal choice).

• $500 in professional development funds annually.

• Up to 5 days of paid education leave.

• 403(b) retirement plan with up to 2% company match after one year.

• And much more!

That’s over 45 paid days off in your first year!

Physical Demands / Work Environment

The employee will work in a clinical office environment and provide community-based outreach as needed, which may include visits to client homes, hospitals, schools, or other community organizations. While performing duties, the employee must occasionally lift and/or move up to 20 pounds and is regularly required to sit, stand, walk, talk, and use close vision. The noise level in the work environment is usually moderate.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About Compass Health

Compass Health is Northwest Washington’s behavioral healthcare leader. For more than 110 years, we’ve provided compassionate and innovative care to individuals and families across Snohomish, Skagit, Island, San Juan, and Whatcom counties. Our services include outpatient treatment, crisis response, inpatient care, supportive housing, and more.

???? Learn more: Compassh.org

Equal Opportunity

Compass Health is an Equal Opportunity Employer, supporting equity regardless of race, color, national origin, religion, sex, age, marital status, sexual orientation, gender identity, veteran status, or disability unless based on a bona fide occupational qualification.