Sales Support Representative

Position Summary

The Sales Support Representative is a hybrid role designed to bridge sales and administrative support within Return’s growing sales team. This person will assist with day-to-day sales operations, customer coordination, and internal organization while gradually developing into a full-fledged sales representative over time.

Initially focused on supporting the Sales Manager, Sales Professional and existing client relationships, this role will evolve to include direct sales responsibilities, lead generation, and regional travel.

About Return

We’re a leader in the organic and sustainable fertilizer business that cares deeply about our people, planet, and soil. We provide a viable alternative to synthetic growing products that encourage soil regeneration to help grow healthier food, people, and planet.

Not to mention, we’re a certified Great Place to Work®! 

Position Responsibilities

Sales Support & Administration

• Coordinate communication between sales, operations, and clients to ensure timely order updates and follow-through.
• Maintain accurate data within Monday spreadsheets, and internal systems.
• Assist with documentation, quotes, contracts, and customer follow-up.
• Prepare reports, territory updates, and marketing materials for client meetings and trade shows.
• Provide exceptional client service through clear, timely communication.
• Support Sales Manager with scheduling, travel planning, and sales forecasting tasks.

• Participate in lead generation, client outreach, and product demonstrations alongside the Sales Manager.
• Build and maintain relationships with existing and prospective customers.
• Attend trade shows and regional events to represent Return and identify new opportunities.
• Contribute to territory planning, pipeline development, and sales goals.
• Develop product knowledge to act as a trusted resource for customers.
• Provide feedback and insights to improve sales strategies and client experience.
   

Education & Experience

• Bachelor’s degree in Business, Marketing, Agriculture, or related field preferred; equivalent experience considered.
• 2–4 years of customer service, sales support, or administrative experience required.
• Prior experience in agriculture, lawn & garden, horticulture, or similar industries strongly preferred.
• Excellent written and verbal communication.
• Strong organizational and follow-up skills; comfortable managing multiple priorities.
• Proficient with Microsoft Office Suite and CRM systems (Monday preferred).
• Ability to balance detail-oriented administrative work with relationship-building sales activities.
• Professional presence and willingness to travel for customer visits and trade shows.
• Self-motivated, dependable, and eager to learn the business.
• Valid driver’s license and reliable transportation.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Growth Path

This role is designed to grow into a Sales Professional position. As responsibilities shift toward client acquisition, sales forecasting, and territory management, compensation and status may transition accordingly.

Work Environment
This is a hybrid position; a mix of in office and remote work.
 

Physical Demands
Prolonged periods of sitting at a desk and working on a computer.
 

EEO Statement 

Return is an equal opportunity employer. We dig in to cultivate a healthy environment, at work and beyond, where all people can bloom—regardless of similarities, differences, or what's growing in their garden. We’re rooted in the idea that a diverse workforce, made up of various perspectives, will help us grow as individuals, and as a team. We hope you’ll share your unique variety to help breathe new life into our selves, soil, food and planet.

EEO Statement

Return is an equal opportunity employer. We dig in to cultivate a healthy environment, at work and beyond, where all people can bloom—regardless of similarities, differences, or what's growing in their garden. We’re rooted in the idea that a diverse workforce, made up of various perspectives, will help us grow as individuals, and as a team. We hope you’ll share your unique variety to help breathe new life into our selves, soil, food and planet.

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