Certified Medical Assistant (CMA)

Job Description: Medical Assistant

Providence Family Medicine Clinic

1787 Broad Street

Lumpkin, Georgia 31814

229-838-4900/ 229-838-4909

Pfmcmd@yahoo.com

Clinical

Assessments involve checking a patient’s vital signs obtaining the patient’s medical history. Vital signs include blood pressure, pulse, breathing rate and temperature (pulse ox when needed).   Medical assistants obtain a medical history by asking patients questions about their medical conditions, medications, family history, surgical, hospitalization, social and allergies. The MA records any findings into the patient charts and presents the patient to the physician or Nurse Practitioner. Patient care consists of helping patients with mobility, removing clothing covering afflicted parts and activities of daily living that include hygiene and toileting.

Procedures:

Procedures includes but not limited to EKG, phlebotomy, vaccine administration, IM injections, Nebulizer, ear irrigation, administering oxygen, assisting with minor surgical procedures, dressing changes, assisting with joint injections, and performing basic CPR.  A provider will tell the MA which tests to perform on each patient. A MA follows protocols that explain in detail how each test is to be performed. Protocols are typically written by the doctor. Medical assistants are also responsible for collecting samples for laboratory testing. They draw blood when the doctor orders blood work. Medical assistants process samples. They pack and ship samples to their appropriate destination.

Rooming patients:

Preparing and rooming patients is another duty performed by a MA.  They get the patient ready for testing, treatment, and procedures that the doctor may perform. Medical assistants expose any affected areas by removing bandages or clothing. When needed, they shave any necessary body parts.  MA follow their protocols, which will explain in detail how and when to prepare the patient. For example, a MA will prepare a male cardiac patient for his EKG test by shaving areas in which the electrodes are placed to assure they stick properly to the skin. They would dry any moist skin where electrodes will be applied. The MA will apply the EKG electrodes, attach the lead wires, and begin the test.  Once the test is complete, the MA will print the collected data, remove the leads and electrodes from the patient and help the patient re-dress if assistance is necessary.

Clerical Duties:

Front office duties for a MA include clerical duties such as filing and answering phones and scheduling appointments. They also greet patients and obtain their personal information such as address and insurance information. A MA compiles patient charts and files them appropriately. They keep the office organized, allowing it to run more efficiently.  Patient charts are constantly changing with new information being added and old information removed. A MA is responsible for assuring patient files are complete and intact before and after each visit. They place pertinent information like test results, patient history and medication list at the front ensuring the physician is aware of the available information.

A medical assistant schedules patient for appointments and deletes cancellations from the calendar. Keeping an organized calendar is beneficial because it allows the staff to see how well time is managed. Performs the check-in and check-out utilizing the Eclinical EMR. Verify eligibility, collect payments and co-pays, track consults, perform Prior authorization and provid administrative support as required.

Performs Mandatory Training:

HIPAA Training

Steri-cycle training

GRITS

Maintain Certification (waiver granted)

BLS Certification

Lap corp Training

Other Task includes:

Administer oral and inject-able medications

Assist physicians and other providers with exams and procedures

Change dressings

Clean and maintain instruments and medical equipment

Cleans room before and after each patient

Collect data about previous health, medical and surgical history from patients

Collect specimens for lab tests

Document in paper or electronic medical records

Enter data from monitoring and tracking systems such and vaccine and medication refrigerators, sterilization devices and other quality or safety data

Handle and route office mail

Manage medical records

Manage specialty referrals

Measure patent vital signs (pulse, blood pressure, pulse, and temperature), height and weight

Order medical and office supplies and medications

Perform in-office lab tests

Perform specialized testing such as EKGs, vision screening and hearing tests

Provide patient education as directed by the doctor or other provider

Remove staples and stitches

Schedule patient appointment: Schedule surgeries and diagnostic procedures such as CT scans and MRIs

Stock exam rooms

Perform other duties as required to support the organization and patient care

Participate in Community Education and Outreach Program

Responsible for reporting fraud, waste and abuse

Order lab supplies, ensuring that supplies are available

Perform digital logger every 2 weeks

Retention Bonus Eligible