Cleaning Technician

Primary Responsibilities

• Perform detailed cleaning and restoration of contents affected by fire, water, or smoke damage

• Operate ultrasonic cleaning equipment and specialty restoration tools (training provided)

• Clean, deodorize, and sanitize household goods, furniture, electronics, and specialty items

• Accurately photograph, barcode, and inventory customer belongings

• Pack, wrap, and prepare contents for secure transport and storage

• Assist with pack-out and pack-back operations

• Maintain warehouse cleanliness and organization

• Follow restoration workflow procedures and quality standards

• Ensure accurate documentation to support insurance billing

• Communicate professionally with customers and team members

• Physical Requirements

• Lift and carry 50+ pounds regularly

• Stand, bend, kneel, and climb stairs throughout the shift

• Work in environments impacted by fire, smoke, water, or mold (with proper PPE)

• Ability to work indoors and outdoors

• Qualifications

• High school diploma or equivalent preferred

• Valid driver’s license (required for driving roles)

• Strong attention to detail

• Ability to work in a fast-paced, team-oriented environment

• Restoration, cleaning, warehouse, or moving experience is a plus but not required.

  Work Environment

• Residential and commercial job sites

• Restoration warehouse environment

• Exposure to smoke odor, soot, and water-damaged materials (with PPE)

• Fast-paced production environment

• Gold Standard Expectations

  Every technician is expected to demonstrate:

  ✔ Radical Integrity – Honest handling and documentation of all customer property
  ✔ Precision Craftsmanship – High attention to detail and quality cleaning standards
  ✔ Relentless Reliability – Punctuality and accountability
  ✔ The Neighbor Mindset – Compassion and professionalism in customer homes

• Professional appearance and respectful communication

• Ability to follow instructions and safety procedures