Low Voltage & IT Support Engineer

We are a full-service hotel committed to delivering reliable technology, secure systems, and excellent guest experiences. We are currently seeking a Low Voltage & IT Support Engineer to join our Engineering / IT team.

Key Responsibilities

• Maintain, troubleshoot, and support hotel low-voltage systems, including:
  
  
  • CCTV & surveillance systems
    
    
  • Access control & key systems
    
    
  • Structured cabling & network infrastructure
    
    
  • Telephone and TV systems
    
    
• Provide basic IT support, including:
  
  
  • Network and hardware troubleshooting
    
    
  • Coordination with vendors and service providers
    
    
• Ensure system stability and quick response to technical issues
  
  
• Maintain service records and follow hotel SOPs
  
  
• Support emergency repairs and on-call duties as needed

Qualifications

• Experience with low-voltage systems and IT support (hotel experience preferred)
  
  
• Strong troubleshooting and hands-on technical skills
  
  
• Bilingual in English and Chinese (Mandarin) required
  
  
• Good communication skills and ability to work with multiple departments
  
  
• Reliable, detail-oriented, and a team player