Undergrad Student Employee - Annual Giving

Undergrad Student Employee - Annual Giving

Benedictine University is an inclusive academic community, inspired by the Catholic intellectual tradition and Benedictine values. We seek employees who will contribute to the advancement of our mission by helping students shape lives of meaning and purpose as engaged citizens who care for the Earth, welcome people of diverse faiths and cultures, and promote the common good.

Position:  Student Employee - Phonathon Representative

Department: Annual Giving

Classification: Part-time, Non-benefit eligible

Rate: IL State Minimum Wage

Overview:

Benedictine University is seeking skilled and confident student communicators to join our Phonathon Team. As a Student Phonathon Representative, you will play a vital role in connecting with alumni and donors, sharing the impact of their contributions, and encouraging support for the University.

This position is ideal for students who are comfortable and professional on the phone, able to communicate clearly and effectively in English, and confident in holding engaging conversations. The role is also highly focused on accurately updating alumni, parent, and friend information, so attention to detail and professionalism in collecting data is essential.
Phonathon Representatives are required to work a minimum of two shifts per week (Monday–Thursday, 6:00–9:00 PM). Paid training will be provided. Join a fun and motivated team while building valuable career-ready skills!

Hours: Monday–Thursday, 6:00–9:00 PM

Responsibilities:

* Conduct outbound calls to alumni, parents, and friends of Benedictine University.

* Share updates about the University and its programs, highlighting the importance of donor support.

* Engage in meaningful, professional conversations to strengthen alumni relationships and encourage contributions.

* Accurately collect, confirm, and record updated alumni and donor information in the database.

* Meet weekly calling goals and maintain consistency in outreach.

* Participate in team meetings to strategize and improve calling techniques.

* Maintain a confident, friendly, and professional demeanor while representing the University.

* Must be a currently enrolled Benedictine student in good standing.

 * Strong verbal communication skills with a clear, confident, and engaging speaking style.

* Comfortable initiating and leading conversations over the phone.

* Demonstrated ability to collect and record information accurately and efficiently.

* Attention to detail and professionalism when handling alumni data.

* Reliability and commitment to scheduled calling shifts, with the ability to work at least 2 of       the 4 weekly shifts (Monday–Thursday, 6:00–9:00 PM).

Hiring Manager:

 Marissa Kunkel, mkunkel10@ben.edu
Limited positions available — apply early to secure your spot on the team!      

Physical Requirements:

 While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to touch, handle or feel; and reach with hands and arms.

This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.  Use of computer screen, phone and customer service.  May require bending, or sitting for long periods of time. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
The following of campus specific guidelines for pandemic protocols is required.

Training: As a University employee you are required to complete all University-specific and/or OSHA related training to fulfill your job duties. Specific training will be conducted online or in person. Employees must complete all trainings required by Benedictine University.

Part-Time Employee Benefits Package:

We are pleased to offer the following benefits to support your health, well-being, and professional growth. Please note that benefits are subject to change:

• Paid Time Off (PTO): Paid Leave in accordance with State Law where applicable (IL – Paid Leave Act and AZ – Earned Paid Sick Time).
• Retirement Plans: Save for your future with our retirement Supplemental Retirement Savings.
• Mental Health Support: Access to counseling and resources for mental well-being.
• Employee Assistance Programs (EAP): Confidential support for personal or work-related challenges.

Benedictine University does not discriminate in its admissions or educational policies, programs or activities; scholarship and loan programs; athletic and other University administered programs or employment practices on the basis of race, creed, color, national origin, sex, sexual orientation, age, disability, military or veteran status, marital status, citizenship, or any other characteristic protected by applicable law. The laws applicable to Benedictine University include constitutional and statutory protections of the University's rights as a religiously sponsored institution.  This policy of equal employment opportunity applies to all employment and personnel practices including, but not limited to, recruiting, hiring, promotion, training and compensation.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.  The following of campus specific guidelines for pandemic protocols are required.

Benedictine University is an Equal Opportunity Employer.