Customer Service Representative

Job DescriptionCompany Description

Founded in 1995 in the Tampa Bay area, Sun Print Management began with a small but dedicated team of five, specializing in IBM/AS400 mainframe services. Their unwavering commitment to excellence quickly opened new doors, leading to a pivotal breakthrough—clients sought a simpler, more efficient way to manage laser printers. This demand sparked the creation of Sun Print’s revolutionary "penny-a-print" program, an initiative that laid the foundation for what is now recognized as Print as a Service (PaaS). Through this model, Sun Print transformed the way businesses approach print device management, offering streamlined solutions that maximize efficiency and cost-effectiveness.\r\n\r\nSteady Growth & Industry Leadership\r\nThrough steady, organic growth, Sun Print Management has expanded its reach nationwide, now overseeing print devices in all 50 states, including Alaska and Hawaii. More than two decades later, the company has built an impressive legacy, managing 250,000 devices across 3,500+ client locations nationwide.\r\n\r\nSun Print’s Managed Print Services (MPS) program has emerged as an industry leader, serving a diverse range of sectors—including Healthcare, Retail, Insurance, Financial Services, Hospitality, Government, and Education. Their commitment to innovation, efficiency, and client success continues to redefine modern print management, empowering businesses with cutting-edge solutions tailored to their evolving needs.\r\n\r\nAt Sun Print Management, the future of printing isn’t just about technology—it’s about delivering smarter, more seamless solutions that drive real business impact.