Claims Associate
•Today
| Verified Pay check_circle | Provided by the employer$28 per hour |
|---|---|
| Hours | Full-time |
| Location | Seven Hills, Ohio |
Compare Pay
Verified Pay check_circleProvided by the employer This job pays $9.59 per hour more than the average pay for similar jobs in your area.
$13.48
$18.41
$28.00
About this job
Job Description
Job Description
Job Profile
Job Title: Claims Associate
Location: Remote– U.S Based
Hire Type: Contingent
Pay Range: $28/hr.
Work Model: Remote
Work Shift: Monday-Friday 8 am – 4:30 pm
Recruiter Contact: Sean Craft I sean@marykraft.com I 443-345-3305
Nature & Scope:
Positional Overview
We are seeking a detail-oriented and customer-focused Claims Associate – Consumer to support the processing and adjudication of consumer claims related to credit card and financial program benefits. The ideal candidate will be bilingual in Brazilian Portuguese and English and possess strong communication, organizational, and analytical skills. This role is responsible for processing claims efficiently, making coverage determinations, handling customer inquiries, and ensuring exceptional service delivery in a fast-paced remote environment.
Role & Responsibility:
Tasks That Will Lead to Your Success
- Process first-party property and consumer claims in accordance with client-specific program guidelines and coverage requirements.
- Investigate claims and evaluate documentation to determine benefit eligibility and claim outcomes.
- Adjudicate settlements or denials within designated authority levels.
- Handle a high volume of claims, phone calls, emails, and correspondence while maintaining accuracy and professionalism.
- Ensure claim files are properly documented and updated within the claims management system.
- Maintain compliance with production goals, quality standards, customer guidelines, and deadlines.
- Communicate effectively with customers, clients, and internal teams regarding claim status and required documentation.
- Assist with administrative and operational tasks as assigned.
- Support organizational quality initiatives and continuous improvement efforts.
Skills & Experience
Qualifications That Will Help You Thrive
- High school diploma or GED required.
- One (1) year of general office, customer service, or claims-related experience required.
- Claims industry experience preferred.
- Must be bilingual in Brazilian Portuguese and English (required and must be listed on resume).
- Licensing experience or willingness to obtain appropriate licenses preferred.
- Knowledge of first-party property and casualty claims adjudication preferred.
- Strong verbal and written communication skills.
- Proficiency with Microsoft Office products and general computer applications.
- Excellent organizational and multitasking abilities.
- Analytical and problem-solving skills with strong attention to detail.
- Ability to work independently and collaboratively in a team environment.
- Ability to meet or exceed performance and productivity expectations.
- Strong customer service orientation and professionalism in a remote work setting.
Nearby locations
Nearby Job Titles
Truck Driver Jobs Fast Food Preparation Worker Jobs Registered Nurse Jobs Machinery Maintenance Worker Jobs Driver JobsNearby Locations
Cleveland, OH Jobs Strongsville, OH Jobs Medina, OH Jobs Cuyahoga Falls, OH Jobs Ohio JobsNearby Companies
U.S. Navy Jobs DoorDash Jobs Care.com Jobs TravelNurseSource Jobs McDonald's JobsNearby Categories
Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 1263310363 Posted: 2026-06-08 Job Title: Claim Associate
Your Privacy Choices