Customer Service Representative (Furniture)

LHH is partnering with a furniture client in Greensboro searching for a CSR to join their current team! This role will be onsite M-F 8-5, direct hire paying $50-60k, and offers full benefits (Medical, dental, vision, 401k). Prior furniture industry experience required to be eligible for this role!

Responsibilities:

• Manage order process for E-commerce client accounts from start to finish
• Provide updates regarding inventory availability, estimated delivery date, etc.
• Manage website/client portals and update product changes and/or pricing
• Provide detailed description, photos, and color/fabric options of available products
• Assist clients with placing orders
• Issue replacement parts or refunds as needed

Qualifications:

• Must have prior furniture industry experience to be eligible for this role!
• E-commerce experience strongly preferred
• Must have ERP experience, NetSuite preferred
• Strong communication skills and detail orientation, upbeat personality, and ability to multi-task

If you are interested in this opportunity, please apply at www.lhh.com!

Pay Details: $50,000.00 to $60,000.00 per year

Search managed by: Kaitlyn Pruitt

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.