Warehouse Shipper

Position Name: Senior Specialist, Shipping and Receiving
Department: Warehouse & Logistics
Location: Houston, TX (77032)
Reporting To: Manager, Warehouse & Logistics

Job Overview

The goal of the Senior Specialist, Shipping and Receiving, is to independently execute, coordinate and monitor global shipments (inbound and outbound) in compliance with applicable customs regulations, global standards, and specifications for the shipment of dangerous goods. In addition, evaluates various carrier terms of cost, quality and selects the best forwarder for continuous optimization of transportation. The Senior Specialist is the first point of contact for all shipping & receiving related topics within the company.

1.      Executes, coordinates and monitors shipments (inbound and outbound) in compliance with applicable customs regulations, global and local standards, customer expectations, and specifications for the shipment of dangerous goods. In addition, evaluates various carriers regarding terms of cost, quality and selects and order the best forwarder for continuous optimization of transportation. Confirms material deliveries from other regions or suppliers by executing goods receipt postings in the ERP-System and delivers material to target location 45%

2.      Verifies and approves shipping invoices and tax bills and forwards them to the Finance department 15%

3.      Selects transportation packaging, organizes and orders rental equipment for loading and unloading heavy goods (e.g. forklift truck or crane) based on price, performance and quality / safety. 10%

4.      Manages all import and export customs documentation (e. g. Export Control, Carnet A.T.A, Certificate of Origin) and manages all dangerous goods transport 10%

5.      Support optimization of Shipping and Receiving processes and procedures 5%

6.      Manages claims and complaints regarding shipment delays or errors by getting in contact with vendors or shipping insurance companies as necessary, to clarify and refund the shipping costs 5%

7.      Supports additional departments with information, pricing and planning expertise regarding shipment execution and requirements to allow project cost calculation 5%

8.      Conducts annual price and condition negotiations with parcel service providers and selects the best service provider in terms of cost and quality 5%

9.      Other duties as assigned

2 Knowledge and competencies

What is the minimum standard of education/qualifications, experience and competencies required to perform the job successfully.

2.1 Qualifications/Education:

•       A vocational training, apprenticeship or similar education in Logistics / Shipping & Receiving or related field is required

•       Certification in customs and foreign trade is required

•       Certification in transportation of dangerous goods (ground, ocean, and air) is required

•       Certification to operate forklifts and overhead cranes is required

2.2 Experience:

•       Minimum of 6 years of experience in shipping and receiving is required

•       Minimum of 6 years of experience handling customs clearances (e.g. customs tariff number), Carnet ATA is required

•       Minimum of 2 years of experience in export control (screening, embargo, dual use) is required

•       Minimum of 2 year of experience handling claim management, including general knowledge of liability and insurance is required

•       Must be proficient in spoken and written English as well as the local language

•       Possesses high degree of independence in executing tasks

•       Has experience mentoring and providing guidance to others

•       Has experience in creating appropriate documentation and driving continuous improvement processes • Experience in an international and culturally diverse environment is preferred

2.3 Competencies/Behaviors:

The specific behaviors associated with the level identified for each of the competencies can be found here.

•       Solutions Oriented Mindset: Demonstrates resilience with analytical thinking to breakdown complex issues to resolve problems and present viable solutions.

•       Teamwork: Fosters a collaborative environment where teamwork is valued. Helps maximize the effectiveness of the team, department, and organization in achieving success.

•       Customer Mindset: Puts the customer first (internal and external) and proactively anticipates and exceeds customer expectations.

•       Communication: Develops and nurtures communication skills that facilitate trusted business relationships with both internal and external customers.

•       Accountability: Develops a personal work ethic that takes accountability and ownership of the tasks within area of responsibility. Helps drive future success.

•       Safety Mindset: Develops a safety mindset resulting in a deep understanding

•       Global Mindset: Promotes the values of integrity and respect for individual differences and cultural diversity to open an open, respectful, and inclusive workplace both locally and globally.

2.4 Software/Technology/Equipment:

•       Basic knowledge of Microsoft Teams

•       Basic knowledge of SharePoint

•       Intermediate knowledge of Microsoft Office (Word, Excel, PowerPoint and Outlook)

•       Intermediate knowledge of Resource Planning Software (e.g. Planout)

•       Advanced knowledge of online courier systems (UPS, FedEx, DHL)

•       Advanced knowledge of ERP systems (e.g. SAP)

•       Advanced knowledge of online customs applications and forms (e.g. EZT)

2.5 Work Environment:

•       Works in a warehouse environment

•       Frequent work in a shop/field environment

•       Occasional work in outdoor weather conditions (hot/wet/cold)

•       Occasional work near mechanical and environmental noise

•       Occasional work in high, precarious places

•       Occasional domestic and/or international travel