Cabinet Production Drafting Technician

Responsibilities

• Transform customer orders to accurate manufacturing drawings utilizing computer layout/design software by reading and interpreting customer supplied blueprints and schematics.
• Assist customers with design and engineering of ordered items using logic and reasoning to identify the strengths and weaknesses of alternative solutions and approaches.
• Provide superior customer experience in all written and verbal communications, following company guidance in customer interactions including frequent use of video conferencing tools.
• Document customer interactions and preferences in customer relationship management (CRM) system.
• Distribute documents for final sign-off to customers and follow-up as needed.
• Demonstrate initiative and the ability to work both independently and as part of a team to accomplish assigned production goals and key performance indicators (KPIs).
• Prioritize, organize, and use time efficiently.

Qualifications

• High School Diploma Required.
• Computer Aided Drafting/Design: 2+ years Required. Microvellum experience strongly preferred.
• Familiarity in cabinet construction, layout and design preferred.
• Demonstrated computer competency to perform essential functions listed above.
• Must be focused and attentive to details and possess excellent organizational skills.
• Must be able to function with interruptions and still meet deadlines.
• Proven proactive issue identification, analysis and resolution skills