Customer Service Representative

WYNDHAM is looking for a B2B Customer Service Representative who is passionate about providing excellent inbound customer service to our clients and who will maintain and increase customer satisfaction. Training offered. You will liaise with a Sales Representative and work closely with a Manager, our office and warehouse teams. Main Responsibilities: Supervise and process customer transaction Provide superior customer service (incoming calls, emails, and new quotes) Provide knowledgeable answers to questions about products, pricing, availability and understand each customer's needs Maintain and update contact accuracy Supervise accuracy of information entered in orders Prioritize customer tickets and release requests to teams Offer customer alternative products Track shipment status for customers Collaborate with internal and external sales teams on customer service projects About you: Excellent organizational and time management skills Excellent communicator and listener Proven ability to effectively manage multiple projects and priorities Excellent email communication and note taking Self motivated and collaborative Qualifications: Previous experience (2 years and more) with Customer service, inbound sales roles Detailed oriented Experience in project management and Sales CRM Team player with excellent interpersonal skills Customer facing and professional Excellent computer skills, especially typing. Job Types: Full-time, Part time permanent. Schedule: 9 am to 5 pm Working at Condor ... Friendly and dynamic team Casual dress code Laid back culture Growth opportunities On site parking Starting date: as soon as possible