Reports To: General Manager
FLSA Status: Non-Exempt
As with any job at Tom+Chee, no matter what you do we encourage you to learn and help any other workgroup. We are a team, and we strive to make this a fun and safe place to work. As a Shift Leader, you are responsible for overall guest satisfaction, the quality of our product and team performance, ensuring all of Tom+Chee's highest standards are met. As a shift leader, you are expected to have mastered all areas of work at Tom+Chee, so that you may appropriately support crewmembers and assist in any area as business dictates.
Duties and Responsibilities include the following. Other duties may be assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or general education degree (GED). Restaurant and/or management experience is preferred.
Ability to speak effectively before groups of guests or crewmembers. Ability to read and interpret documents such as policy information, memos, checklists, safety rules, profit and loss statements and procedure manuals. Ability to write routine reports and correspondence.
Ability to calculate figures and amounts such as discounts, interest, proportions, and percentages. Ability to apply concepts of basic algebra to various business functions.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
The work environment characteristics described here are representative of those a crewmember encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the crewmember will use and maintain the following equipment: oven, grill, stovetop, knives and utensils, dishwashing machine, slicer, blender, computer, fax, POS system and phone system.
The noise level in the work environment is usually moderate.
The physical demands described here are representative of those that must be met by a crewmember to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the crewmember is regularly required to stand; walk; use hands; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The crewmember is frequently required to talk or hear. The crewmember must regularly lift and/or move up to fifty pounds.