HOURS OF OPERATION: 6:00am-10:00pm
JOB PURPOSE: The role of an On the Square Gift and News shift supervisor is to be the initial contact for both sales associates and management. Responsible for ensuring customer and employee satisfaction, resolving customer complaints, and addressing any questions or comments from the customer and employees. Responsible for achieving or exceeding budgeted sales and controllable expense goals. Ensure that all internal and external customers receive exemplary customer service and receive a positive store/brand experience.
REQUIREMENTS & QUALIFICATIONS
About SB&J Enterprises Inc.
SB&J Enterprises’ mission is to exceed the expectations of our guests, partners, affiliates and ourselves by passionately delivering quality product and exceptional service in an inviting environment, while strengthening the relationships and economy of our local communities.
SB&J Enterprises, Incorporated, a local leader in the airport concession industry, is a family-owned, minority business, operating in Charlotte-Douglas International Airport. For more than 30 years, SB&J Enterprises, has committed to providing both business and personal travelers, with quality products and outstanding service in a family-friendly environment.