Server

    Flix Brewhouse
    2200 S. Interstate 35, Round Rock, TX
    Full-time, Part-time
    Similar jobs pay $7.91 - $11.76

    Job Description

    Job Description:  Be welcoming and  hospitable  to every guest  by greeting  and  taking orders,  serving   food and beverages,  preparing  itemized checks and  accepting  payments.  Servers may perform  additional  duties,  which may include  helping   guests to find their  seats,  serving guests seated  in  our lounge,  setting up and  clearing auditoriums, and  assisting   other team members such as  runners or box office  hosts. Servers check  valid identification   of guests who appear 30 years  of age  or younger,   to ensure  they meet  the  minimum age  requirement  for the  purchase  of alcohol.  Flix  servers are  professional,   polite, and  reliable   adhering   to our vision,   purpose,  core values  and  brand principles.  Their menu and systems knowledge  is  proficient and quick,   delivering   ninja   service standards.  Servers me expected to be available  to work nights, weekends,  and holidays  in accordance  with hiring guidelines   and company policy.

    Job  Purpose: To exceed  guest  satisfaction.  Gives personal   attention   and  takes  ownership   of excellent  service. Listens,  apologizes  with empathy,  finds  a solution,   and  follows through  when resolving guest problems.

    Job Qualifications:

    • Has  prior Server experience  in a high volume restaurant.
    • Delivers exceptional  verbal  communication   skills  with a warm and  inviting personality.
    • Knowledgeable  of safety, sanitation  and food handling  procedures.
    • Ability  to multi-task,   wait on multiple  guests and  be detailed oriented.
    • Ability  to take  direction,  develop and work in  a team  environment.
    • Works  calmly   and  executes job  duties effectively under pressure.
    • Accountable,  self-motivated,   organized  and utilizing   problem solving  skills.
    • Committed  to quclity movie-going  and  brewpub  service  and  menu knowledge.

    Job Tasks:

    • Clocks In  and Out when scheduled and  is engaged  while in  server role.
    • Provides food and  beverage  service to guests using great  standards  to stay true to our core values.
    • Answers questions  about  menu items and  has ability  to make  recommendations.
    • Checks   proper   valid   identification    in  order   to  ensure  that  they   meet   minimum    age   requirements  for consumption   of alcoholic  beverages.
    • Sets up, re-sets  and breaks  down auditoriums  and service areas.
    • Continually   services food, alcohol,   non-alcoholic   beverages  other items  throughout  the film.
    • Ensures revenue is  maximized   through accurate  check delivery  and  correct billing   procedures.
    • Communicates  with guests  and  team  members in a professional   and polite  manner.
    • Pre-busses  efficiently  throughout  guest's  dining  experience  using  proper   methods   for  removing  dishes, glassware,  and silverware while being  distraction   free.
    • Ensures cleanliness  of auditoriums,  service areas  and  other areas  of the cinema.
    • Displays citizenship  and team work.

    Physical  Requirements:

    • Ability  to speak and  hear.
    • Close  and  distance  vision, peripheral  vision, depth perception,  and  the ability  to adjust focus.
    • Ability  to stand and walk  for long periods of time.
    • Ability  to reach,  bend, stoop, and  frequently lift up to 35 lbs.  and occasionally lift/move 50 lbs.

    Working Conditions:

    • Exposure to heat/cold   from the mechanical  equipment.
    • Moderate  to loud noise  level.

    Brand  Principals:

    • Wide Spectrum Flix  Brewhouse  is  designed   to deliver  a superlative experience  for adults and  families in the broadest segments  of American life.  However, we are  not all things  to all people.
    • Guest Service Philosophy We make  every reasonable  effort to make the  guests  we serve happy.    
    • Although guests are  not always right,   they are always our guests.
    • Surprise and  Delight We create emotional  connections   by going  "above  and  beyond"  and  turn guests into fans by finding   ways to do unexpected things for them.
    • Cinematic Leadership We generally exhibit  first-run  wide release motion pictures.  We celebrate the cinematic   experience  and work lo protect it by providing  a safe and approachable   movie-going environment for adults  and  families.   We will  always be on the  forward curve of cinema technology.
    • Good  Food We offer high-quality  food that is  all-American,   responsibly sourced,  nutritionally  diverse,affordably  priced and accessible  to the markets  we serve.
    • Craft Beer We are missionaries   working to save the world  from bad  beer!  At the world's  only first-run craft brewery cinema, beer  is  a unique brand  differentiator.  We are an active  participant   in  the craft beer movement and  support and  collaborate  with  other craft brewers.
    Posting ID: 30354366Posted: 2020-02-24