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    Shift Leader - Night

    Burger King
    3444 US Highway 19, Holiday, FL
    Full-time, Part-time
    Similar jobs pay $10.10 - $18.22

    Job Description

    The Shift Leader improves guest satisfaction through financial controls, operations, direction of Team Members, and compliance within the scope of an assigned shift. The Shift leader has full accountability of restaurant operations during his/her assigned shifts when management is not present. This position operates under the direct management of the District Manger, General Manager, and Assistant Manger and helps lead the restaurant team. This position interacts with Team Members, restaurant management, outside vendors, members of the field operations team, and Guests.

    • Responsible for restaurant operations (labor, inventory variance, GUEST TRAC® responses) during assigned shifts, including opening and closing restaurant
    • Provides production direction to Team Members in a clear and concise way
    • Sets an example for Team Members by working hard to implement shift plan and ensure swift and smooth production
    • Delegates in a way that encourages teamwork during shift to ensure that the restaurant operations comply with
    • Abides by company standards and policies
    • Motivates Team Members to exceed Guest expectations with food and friendly service in clean surroundings
    • Works with team to act on Guest feedback and resolve complaints in a timely, friendly and professional manner
    • Directs, trains and motivates Team Members during shifts on each of the workstations
    • Complies with the requirements of government regulations, BKC Market Policy, food safety, BKC Security Policy, operations, and BKC policies and procedures relating to all activities in the restaurant during the shift
    • Takes initiative to immediately report violations of safety, sanitation, security, and other company policies to restaurant management and perform short-term solutions
    • Motivates Team Members to comply with loss control procedures and to maintain a safe and secure environment for customers and other Team Members
    • Completes checklists and procedures for cash reporting, inventory control, and scheduling during shift
    • May perform essential functions and duties listed in the restaurant Team Member job description
    • Flexible to work evenings, weekends and holidays.
    • Prompt and regular attendance on assigned shifts

    • Must be at least eighteen (18) years of age*
    • High school diploma or GED
    • Completion of all BKC certification programs
    • English language preferred
    • Willingness to travel preferred
    • Completion of Serve Safe

    Posting ID: 30702781Posted: 2020-04-07