Assistant & General Managers

    Sonic Drive-In
    5114 6th Ave, Tacoma, WA
    Full-time
    Asst Manager $16 per Hr/Gen Mgr up to $50k/year - bonus elig

    Job Description

    We are currently hiring Assistant and General Managers

    Starting pay rate for Assistant Managers is $16/hr based on a 40 hour work week.

    Starting pay rate for General Managers up to $50k/year DOE (Salaried Exempt Position) based on a 50 hour work week

    Management personnel are also eligible for monthly operational bonuses after completing training.  We offer paid time off to PT and FT employees, plus full-time employees are eligible to participate in our generous company benefits package that includes medical, dental, vision insurance and a 401(k) plan.
     

    ASSISTANT MANAGER Job Description -  Assists in managing the operations of a Sonic Drive-In and assumes responsibility for drive-in operations in the absence of other management.  Trains and supports the drive-in employees in order to provide quality food in a clean, safe and efficient manner so that guests will have an enjoyable experience at the Sonic Drive-In.

         ESSENTIAL JOB DUTIES: 

    1. Manages, trains, monitors and coaches crew members, carhops and skating carhops.
    2. Directs and assigns drive-in employees to perform all duties in the Basic Stations (Fountain & Frozen, Dresser, Front Swamp, Back Swamp, Grill, Switchboard, Expeditor, Food Prep, Carhop, Skating Carhop and if applicable Drive-Thru) as needed and depending on store volume, during a shift to ensure the preparation (portion control), temperature, packaging, appearance, presentation, taste and service of all menu items meet operational standards.
    3. Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices. Takes appropriate action to address employee issues and policy violations and immediately reports all employee issues, complaints and policy violations to his/her immediate supervisor.
    4. Performs opening and/or closing duties in compliance with Sonic Drive-In policies and procedures.
    5. Monitors and makes appropriate adjustments to staffing levels during assigned shift.
    6. Monitors and maintains inventory levels and food cost control during assigned shift and completes weekly inventory as needed.
    7. Completes assigned administrative duties timely and accurately.  Assists in maintaining files, records and all required documentation.
    8. Reinforces the importance of placing guests’ needs first to drive-in employees on a consistent basis.
    9. Immediately responds to guest requests in a respectful manner.  Reports guest complaints to immediate supervisor and assists in resolving such complaints.

     

    GENERAL MANAGER Job Description:  Manages and is responsible for operations, training and development of all employees within a Sonic Drive-In.  Leads the drive-in employees in order to provide quality food in a clean, safe and efficient manner so that guests will have an enjoyable experience at the Sonic Drive-In.

     ESSENTIAL JOB DUTIES: 

    1. Manages, trains and coaches drive-in employees, management and conducts orientation.
    2. Directs and assigns drive-in employees and management to perform all duties in the Basic Stations (Fountain & Frozen, Dresser, Front Swamp, Back Swamp, Grill, Switchboard, Expeditor, Food Prep, Carhop, Skating Carhop and if applicable Drive-Thru) as needed and depending on store volume, during a shift to ensure the preparation (portion control), temperature, packaging, appearance, presentation, taste and service of all menu items meet operational standards.
    3. Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices. Takes appropriate action to address employee issues and policy violations and immediately reports all employee issues, complaints and policy violations to his/her immediate supervisor.
    4. Performs opening and/or closing duties to standard.
    5. Monitors and makes appropriate adjustments to staffing levels during assigned shift.
    6. Prepares employee work schedules in a timely manner to ensure continuous ability to properly serve guests in accordance with Sonic Drive-In policy and applicable law.
    7. Monitors and maintains inventory levels to ensure product availability and portion control. Places orders for food, paper and other supplies within cost control procedures.
    8. Monitors performance of vendors.
    9. Completes and maintains all drive-in employment-related records and payroll records.
    10. Reinforces the importance of placing guests’ needs first to drive-in employees on a consistent basis.
    11. Immediately resolves guest requests and complaints in a respectful manner.
    12. Recruits, interviews and hires crew and management team members to achieve proper staffing levels.
    13. Determines compensation levels of drive-in employees within company guidelines.
    14. Prepares all necessary operational reports. Develops appropriate action plans to resolve unfavorable financial and/or sales trends.
    15. Develops and implements a marketing plan.
    Posting ID: 31907483Posted: 2020-02-19