Ag Diesel Service Technician

    Washington Tractor
    3110 Fruitvale BLVD, Yakima, WA
    Full-time, Part-time

    Job Description

    The time is now to power up your career in the farming industry. Start your Washington Tractor career today and become a key member of a family-owned and operated business.

    Does performing Ag Tractor & power equipment service repairs seem like second nature to you?

    Do you consider yourself a master at the skilled trade of tractor and power equipment repair? Are you someone who goes the extra mile just to get the job done?

    Picture this. As a Washington Tractor Ag/Tractor Service Technician, your day-to-day job will feature:

     Solving a wide-range of lawn, garden, tractor, and implement service problems quickly and effectively
     Saving time and money for customers and the business
     Enjoying a fast-paced environment where no two days are the same
     Repairing John Deere and other tractors, lawn mower, balers, cutters and other farm equipment
     Ensuring all customer expectations are met
     Achieving technical and operational excellence
     Fixing a variety of Washington Tractor products based on excellent training in a team environment
     Partnering closely with the Service Manager, Service Writers and Customers
     Performing basic diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment.

    At Washington Tractor, you will enjoy a positive environment with paid vacation, holidays, Medical, Dental, Vision and 401K and learning the fast-moving world of farm equipment and latest technologies. Committed to success, our Service Technicians pay close attention to detail, take pride in high-quality work, and know how to effectively communicate with customers and their own team.

    Fill out your application today and join the Washington Tractor family dedicated to teamwork, integrity and serving others.

    Be A Master in Tractor and Power Equipment Repair. Make a Difference for Farming Customers Everywhere.

    The Washington Tractor Ag Diesel Service Technician role is at the heart of our Aftermarket Division. The Ag Diesel Service Technician plays a significant role in driving profitability through excellent customer service, technical and operational excellence, and implementing best practices for the various delivery of repairs and maintenance. By partnering closely with the Service Manager, Service Writers and Customers, the Service Technician ensures customer expectations are met.

    Provide excellent customer service by performing basic diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment.
    • Achieve assigned metric standards for performance and profitability.
    • Performs basic diagnostics and repairs on agricultural and turf equipment and established Ag Management
    Solutions (AMS) products.
    • Participates in Service EDUCATE Training programs required for the development of skills and knowledge.
    • Maintains current knowledge of John Deere and competitive products.
    • Maintains condition of vehicles, inventory, tools and equipment.
    • Maintains a clean work area and performs work in a neat and orderly fashion.
    • Follows all safety rules and regulations in performing work assignments.
    • Completes all reports, logs and forms required in conjunction with work assignments.
    • Accounts for all time on designated time systems and ensure that time is attached to RO when possible.
    • Account for all material used in performing assigned duties.
    • Responsible to achieve job specific metrics and sales volume.
    • Valid driver license is required and ensure that driving records remains insurable under the corporate auto
    policy.
    • Other duties as assigned.

    Requirements

    Job Requirements
    Experience, Education, Skills and Knowledge:
    o 3+ years of experience performing service repairs in power equipment, diesel, ag and lawn & garden.
    o High School Diploma or equivalent experience required; Associates degree or Tech school preferred.
    o Intermediate or Master Service Technician certification preferred.
    o Ability to use company computer systems and achieve a basic to intermediate computer functions.
    o Ability to work in a team environment and independently.
    o Proficient oral and written communication skills.
    o Customer Focused communication style.
    o Ability to perform basic repairs and required maintenance using special tools and equipment following Technical
    Manual procedures.
    o Proficient knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf
    equipment.
    o Ability to operate vehicles and equipment used for diagnostic purposes.
    o Ability to provide your own set of hand tools, specialty tools will be provided by the company.
    o Fork lift experience preferred; or able and willing to learn.
    o Must meet all physical demands of position and work environment.

    Additional Information
    Physical Demands and Work Environment

    Physical Effort: Service Technicians make repairs which often require them to work in tiring, awkward, and uncomfortable positions. They frequently stand for long periods of time, bend, stoop, crawl under vehicles, and make repairs in other tight spaces. They frequently lift, handle, and carry parts. Occasionally, they move moderately heavy items with assistance or with mechanical devices.
    Ability to lift up-to 20 pounds unassisted and 75 pounds assisted.

    Working Conditions: Retail store environment, service and repair shop, and stock room. Exposed to various work surfaces both inside and outside. The work is usually performed inside on concrete surfaces where there is exposure to drafts, noise, and fumes from vehicles. Service Technicians occasionally perform work outside under adverse weather conditions. They are continually exposed to dirt, dust, and grease, and to the potential for burns, chemical irritations, shocks, bruises, cuts, and strains. To reduce dangers and irritations from these conditions, they follow prescribed safety practices and use safety equipment such as safety shoes and glasses, and respirators.

    Travel
    Up to 10% driving or air travel.
    Keywords: John Deere, dealership, diesel mechanic, CAT, New Holland, Kubota, Komatsu
    Posting ID: 41367622Posted: 2020-02-19