110 Nebraska Street, Sioux City, IA
Full-time, Part-time
$20.00 - 22.00

Job Description

Job Summary: 
Ensure Guests receive an exceptional dining experience. Serves Guests in a warm, friendly, timely and proficient manner and is attentive to their needs. Practices responsible alcohol service in accordance with state and local laws and ERJ Dining alcohol policy. 

•    Possess proficient knowledge of the menu in order to explain our offerings to the Guests, inform them of current food promotions and specials, and answer any questions. - Accurately writes food and beverage orders on Guest tickets and enters order into POS quickly and prior to serving, using appropriate abbreviations and charges.  
•    Serves food and beverages to Guests in a timely manner, which includes retrieving food orders from the kitchen and transporting them to the Guests in the servers’ section, as well as for any other section in the restaurant. 
•    Ability to assess guest demeanor and identify when behavior should be called to the attention of a Manager. Even in other team member’s sections. 
•    Follow alcohol awareness procedures for identifying age, preventing intoxication and dealing with intoxicated Guests and adheres to all company related alcohol policies. 
•    Collect payment (credit cards, cash) for drinks and/or food served following company established accounting procedures for all transactions.  
•    Ensure all financial transactions are correct and maintains accuracy and coin for making change.  
•    Operate credit card machines correctly.  
•    Accurately calculates change due to the Guest and return appropriate amount in a timely matter.  
•    Maintains table appearance by pre-bussing, checking drink levels, removing clutter and providing adequate napkins, etc.  
•    Keeps station clean, sets up and takes down station tables appropriately.  
•    Performs shift change and/or opening or closing duties.  
•    Adheres to all company safety and sanitation policies and procedures.  
•    Assists other Team Members as needed or when business needs dictate.  
•    Maintains a favorable working relationship with all other company team members to promote a cooperative working climate to help keep high morale.  
•    Portrays a favorable image of Chili’s Grill & Bar at all times. 
•    Greets all customers in a warm, sincere, and helpful manner
•    Takes orders and serves meals and beverages promptly and courteously
•    Operates the complete POS system and other required software
•    Ensures that work areas are clean and that equipment, tools, and supplies are properly stored
•    Follows safety and sanitation rules and practices
•    Ensures compliance with all applicable federal and state laws and all company policies
•    Helps bus and set tables and performs side-work as neede


•    High school diploma or GED preferred
•    One year of relevant experience
•    Point-of-sale (cash register) and credit or debit card processing skills
•    Excellent communication skills, verbal and written
•    Able to bend, kneel, squat, stand, and lift heavy objects as needed
•    Able to work days, evenings, weekends, and holidays
•    Customer-Friendly Demeanor
•    Exhibit a Sense of Urgency
•    Willingness to Work a Flexible Schedule

•    Medical
•    Food Discount
•    Opportunity for Advancement
•    Competitive Wages
•    Fun, Energetic Work Environment
•    Vacation
•    Tenure Recognition
•    Flexible Schedule
•    Direct Deposit 
•    Referral Bonus
•    Tuition Reimbursement
•    Employee Recognition Program
•    Employee Assistance Program
•    Strong Stamina to Work Long or Split Shifts
•    Fluent English-Speaking and Writing Skills
•    Previous Waitstaff Experience Desired

Posting ID: 41654674Posted: 2019-06-14