Server

    Chili's
    855 E. Kemper Road, Springdale, OH
    Estimated $8.33 - $9.95

    Job Description

    Job Summary: 
    Ensure Guests receive an exceptional dining experience. Serves Guests in a warm, friendly, timely and proficient manner and is attentive to their needs. Practices responsible alcohol service in accordance with state and local laws and ERJ Dining alcohol policy. 

    Responsibilities:  
    •    Possess proficient knowledge of the menu in order to explain our offerings to the Guests, inform them of current food promotions and specials, and answer any questions. - Accurately writes food and beverage orders on Guest tickets and enters order into POS quickly and prior to serving, using appropriate abbreviations and charges.  
    •    Serves food and beverages to Guests in a timely manner, which includes retrieving food orders from the kitchen and transporting them to the Guests in the servers' section, as well as for any other section in the restaurant. 
    •    Ability to assess guest demeanor and identify when behavior should be called to the attention of a Manager. Even in other team member's sections. 
    •    Follow alcohol awareness procedures for identifying age, preventing intoxication and dealing with intoxicated Guests and adheres to all company related alcohol policies. 
    •    Collect payment (credit cards, cash) for drinks and/or food served following company established accounting procedures for all transactions.  
    •    Ensure all financial transactions are correct and maintains accuracy and coin for making change.  
    •    Operate credit card machines correctly.  
    •    Accurately calculates change due to the Guest and return appropriate amount in a timely matter.  
    •    Maintains table appearance by pre-bussing, checking drink levels, removing clutter and providing adequate napkins, etc.  
    •    Keeps station clean, sets up and takes down station tables appropriately.  
    •    Performs shift change and/or opening or closing duties.  
    •    Adheres to all company safety and sanitation policies and procedures.  
    •    Assists other Team Members as needed or when business needs dictate.  
    •    Maintains a favorable working relationship with all other company team members to promote a cooperative working climate to help keep high morale.  
    •    Portrays a favorable image of Chili's Grill & Bar at all times. 
    •    Greets all customers in a warm, sincere, and helpful manner
    •    Takes orders and serves meals and beverages promptly and courteously
    •    Operates the complete POS system and other required software
    •    Ensures that work areas are clean and that equipment, tools, and supplies are properly stored
    •    Follows safety and sanitation rules and practices
    •    Ensures compliance with all applicable federal and state laws and all company policies
    •    Helps bus and set tables and performs side-work as neede

    Posting ID: 41654774Posted: 2018-12-17