SANDWICH STATION

    Dunkin Donuts Baskin Robbins
    3640 Marietta Hwy, Canton, GA 30114
    Full-time, Part-time
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    Job Description

    Crew Members are generally responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests' needs and give them a reason to come back.

    Requirements

    Job Requirements
    Responsibilities Include:

    Team Environment
    * Work well and interacts with others respectfully
    * Respond positively to coaching and feedback
    * Communicate with team members
    * Able to learn and execute multiple tasks
    Operational Excellence
    * Provide guest service
    * Resolve guest issues
    * Follow Brand standards, recipes and systems
    * Follow safety, food safety, and sanitation guidelines; comply with all applicable laws
    * Maintain clean and neat work environment
    Profitability
    * Execute restaurant standards and marketing initiatives
    * Handle POS transactions and payments with accuracy
    * Prepare and deliver all products according to Brand standards


    Additional Information
    Skills/Qualifications:
    * Capable of counting money and making change
    * Able to operate restaurant equipment
    Competencies:

    Guest Focus
    * Understands and exceeds guest expectations, needs and requirements
    * Develops and maintains guest relationships
    * Display a sense of urgency with guests
    * Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
    * Resolves guest concerns by following Brand recommended guest recovery process
    Passion for Results
    * Sets and maintains high standards for self and others, acts as a role model
    * Consistently meets or exceeds goals
    * Contributes to the overall team performance; understands how his/her role relates to others
    Problem Solving and Decision Making
    * Identifies and resolves issues and problems
    * Uses information at hand to make decisions and solve problems; includes others when necessary
    Interpersonal Relationships and Influence
    * Develops and maintains relationships with team
    * Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
    Posting ID: 41877715Posted: 2020-07-14