Host/Hostess

    IHOP Restaurants
    13785 Lakeside Circle, Sterling Heights, MI 48313
    Full-time, Part-time
    Similar jobs pay $9.25 - $9.43
    Refer friends, get paid!

    Job Description

    Greet and seat guests promptly, cheerfully, and courteously. Take guest remittance as required and make every effort to ensure the quality of the guest's dining experience.

    ESSENTIAL FUNCTIONS
    Develop and maintain professional functional working relationships with restaurant employees and guests.
    Greet guests as they enter the restaurant (within 30 seconds) and seat them as soon as a table is available.
    Rotate station seating to ensure the quality of guest service.
    May handle guest complaints, inquire about the quality of the dining experience, thank guests, and invite them to return.
    Handle cash in an accurate and responsible manner.
    Take register readings, make interim cash reports, count cash register receipts, and make frequent cash drops according to Company cash-control policies.
    Answer the telephone, take messages, and take and complete all To Go orders.
    Maintain guest checks in numerical order.
    Maintain a waiting list as necessary.
    Check restrooms hourly to ensure proper stock levels and cleanliness.
    Clear, clean, and reset tables and clean chairs, booths, and floors after guests leave.
    Perform all cleaning duties according to posted cleaning charts.
    Comply with restaurant uniform and appearance standards per restaurant SOP guidelines.
    Perform other assignments or tasks as assigned by the General Manager, Assistant Manager, or acting supervisor.

    Requirements

    Job Requirements
    Education, Experience required: High School Student or High School degree or equivalent
    Posting ID: 41960790Posted: 2020-07-14