The position of Server is dedicated to exceeding expectations of guests to ensure that the highest level of service is consistently provided. The Servers role will be to provide excellent guest service with the support of their fellow service staff. The Server will also offer support to all other colleagues in the restaurant, a team of professionals with a passion for food and beverage.
As a Server, you are responsible for the complete knowledge of service of food and beverage, and as such, are responsible for guest satisfaction. It is therefore required that each server has a complete knowledge of all of the food and beverages served in the restaurant. Servers, by their demeanor and professionalism, determine a guest's comfort level. You must be very aware of guest's needs and be capable of working with others to assure that those needs are met. As with any other position in the restaurant, remember that you are always on stage -- everything you say and do can be seen by the guest. Therefore, you must be at your best at all times.
Finally, as Server it is a critical responsibility to give others encouragement daily and actively work to uphold all Bacchus values, ultimately taking measures to do whatever it takes to ensure our guests satisfaction and to make a concerted effort towards the happiness of every person.
This is a non-exempt position. The Server reports to the shift managers, managers and the General Manager.
Posting ID: 43489621Posted: 2018-11-17