We are specifically looking for someone who is capable of being a team leader for our host team. One with experience taking ownership of a busy evening and able to remain calm under pressure while graciously handling our guests in a hospitable manner.
Possible Management Aspiration.
Greets guests, in person or on the phone, in a warm and friendly way to make them feel welcome and appreciated.
Uses product knowledge to describe food and beverage items and to answer questions.
Assembles prepared food and condiments correctly following MHG standards.
Checks prepared orders for accuracy and reviews order with guest in person.
Meet personnel schedule requirements punctually.
Be courteous, pleasant and good-natured.
Respond to the needs of difficult guests with patience and courtesy.
Provide a clean and well-manicured persona that reflects the established image of the restaurant.
Accept constructive criticism.
Get along with co-workers.
Be warm, sincere and outgoing in personality.
Work amidst noise in a crowded space.
Assist service staff with the cleaning and resetting of tables.
Move/transport chairs, high chairs and/or booster seats to table when necessary.
Stand and walk for an entire shift.
Move safely through all areas of the restaurant.
Work nights, weekends, and holidays.
Work well in high volume atmosphere.
Personal Skills & Attributes:
Strong communication skills, both written & verbal
Strong organizational skills
Ability to work in a fast paced environment.
Create a positive working environment with high energy
Honest and trustworthy
Possess cultural awareness and sensitivity
Demonstrate sound work ethics
Problem solving abilities
Must have at least a minimum of 6 months full service restaurant experience or the equivalent. After training, must be able to pass an exam with 80% or better in each of the following: