Shift Lead :-
They will guide their team in the right direction, help with customer complaints and rectify them in a timely manner, delegate responsibilities among team members, make adjustments to the schedule and work load, make sure there is plenty of stock to make it through the shift, and make sure the restaurant is kept clean on the inside as well as the outside. The Shift Lead will report to the manager and keep them informed of any situations that arise. They will also hire new employees and help with interviewing them. A Shif Lead will help to increase sales, make sure everything is running smoothly, balance the daily books when the manager is away, and make bank deposits. They will sit examples for the team so they will follow any food and safety procedures, implemented by the company.
Crew Members greet customers with high energy and enthusiasm and always provide a world class customer service experience. Execute TOGOS sandwiches in record times while having fun in the restaurant. Tremendous upward mobility in management with major expansion plans in the near future!!
Greet restaurant customers with world-class enthusiasm
Build customer relationships with regulars and new customers
Make fast, accurate and consistently perfect sandwiches
Execute restaurant cleaning before, during and after each shift
Take phone orders with enthusiasm
Sell add on products to compliment sandwiches
Must be customer focused, friendly, energetic, and fast
Must be able to lift up to 20 pounds