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Updated 2 days ago

Front Desk Associate

3259 Gulf Shores Parkway,
Gulf Shores, AL 36542
Full-time
$9.42 - $11.77
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Accommodate resort patrons and owners by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of accounts, making and confirming reservations, presenting statements to and collecting payments from departing guests.

Must be able to work a 3:00pm-11:00pm shift.

  • Serves as a representative of Brett/Robinson, displaying courtesy, tact, consideration, and discretion in all interactions with other employees of Brett/Robinson, owners, guests, and other members of the community
  • Provides customer care to others
  • Maintains strict key control
  • Receives guests or owners at front desk by check in and check out procedures
  • Provides information to owners and guests regarding area points of interest, policies, and guest services via face to face, in writing, or over the telephone
  • Enters, records, and maintains information regarding front desk activities
  • Controls operations of cash drawer
  • Observes and evaluates the outcomes of a problem situation to identify lessons learned or redirect efforts
  • Enters reservations information and on-line booking
  • Attends departmental meetings
  • Performs all work with attention to detail, using standards of quality and professionalism
  • Performs all work in a safe manner and reports safety hazards
  • Performs other duties as assigned
Posting ID: 501238560Posted: 2021-06-11Job Title: Desk Associate