Sr. Business Analyst

    Citigroup Inc.
    New Castle, DE, New Castle, DE

    Job Description

    • Primary Location: United States,Delaware,New Castle
    • Education: Bachelor's Degree
    • Job Function: Technology
    • Schedule: Full-time
    • Shift: Day Job
    • Employee Status: Regular
    • Travel Time: Yes, 10 % of the Time
    • Job ID: 18042056


    About Citi

    Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

    Citi's Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients' and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.

    Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.

    Citi's Institutional Clients Group(ICG) is comprised of diverse, talented professionals globally located in more than 100 countries and territories, collectively representing an unparalleled international network of financial skills and capabilities serving targeted clients. Our clients are top corporations, financial institutions and governments in countries around the world and our mission is to help them achieve their goals. We do so by providing strategic, financing and operational insights and executing tailored product/service solutions, both across our borders and domestically. The ICG responds to clients' changing needs through its long-established relationship coverage approach that provides client solutions utilizing all of Citi's relevant capabilities, including the broadest possible access to financial markets globally. No other institution can match our combination of global insights, client relationship management services, geographic reach and local and cross-border product expertise.

    Trade Transaction Services (TTS) Trade Technology organization supports the Global Trade Services, Trade Finance and Supply Chain management segment of the TTS Treasury and Trade business. CITI- with the largest trade services network in the world offers a broad range of solutions that meet our global trade customer's needs. From risk mitigation to financing, settlement to information, CITI's trade experts and four, regional processing centers offer around -the-clock operations support and deliver world-class solutions to suppliers, buyers and Financial Institutions. International trade is the cross-border movement of goods and services that develop from a business transaction between a buyer in one country and a seller in another country.

    CitiConnect API and CitiConnect for File deliver Enhanced Features and Functionality for TTS clients using API and File based payment initiation solutions, with clients sending and receiving information electronically through secure channels.

    The complex projects and initiatives require an on site business analyst who can work with business sponsors, clients, various subject matter experts and the various interfacing business and technology groups to understand and manage requirements.

    Key Responsibilities:

    • Lead and provide guidance for a small team of other analysists, while also working with product, development, and testing partners.

    • Review, analyze, and interpret Business Requirements Documents (BRD) and providing feedback on key functionalities and technical feasibility

    • Analyze and translate BRDs into Functional Requirements Document (FRD)

    • Review, analyze, and interpret financial industry standard file formats like ISOXML.

    • Create business model and logical data models for cash management products

    • Reverse engineer the business model for the Cash management products on existing applications

    • Perform mapping from industry standards to Citi proprietary formats or database

    • Adhere to the requirements processes as well as SDLC to gather, write and maintain FRDs. Conduct FRD walkthroughs for multiple teams (Development, Quality Control, User Acceptance Testing, Training, Market Readiness and Operations) to explain new and enhanced functionality

    • Create or update customer documentation

    • Investigate production issues (Level 3 support)

    • Develop prototypes and Business Use Case Scenarios to facilitate the gathering and documentation of requirements

    • Partner with the business and technical teams and create and maintain the Functional design for the various modules in the platform

    • Identify, create and maintain Functional Requirements, User Interface requirements and Service interface requirements per the processes established in the organization

    • Document and maintain Use Cases, Functional Design, and System Specification

    • Provide estimate and communicate cross-functional impact to ensure complete estimate

    • Utilize the approved tools to maintain and develop FRDs

    • Work with cross functional teams across multiple countries and time zones

    • Follow the SDLC process established in the organization and create and maintain all relevant requirements artefacts

    • Support development, QC and UAT teams of the various projects


    Knowledge / Experience:

    • Min 4+ year experience as Business Analyst experience with enterprise level financial applications

    Skills Required:

    • Knowledge of API technology is big plus

    • File based application experience a big plus

    • Candidate should be willing to work late in the evening India time on a regular basis in order to interact with US business/product and onshore team to meet urgent requests by Clients

    • Ability to understand customer business process and requirements and translate into a functional requirement across a wide array of products and technologies

    • Prior experience with Cash Management products, treasury payments and Electronic Banking

    • Strong communication skills (verbal, written, and presentation of complex information and data)

    • Working on multiple industry standards like SWIFT, EDIFACT, ANSI X12, SAP and ISO 20022 XML formats

    • Working on flat files (positional, delimiter and tagged), SWIFT messages, custom file formats

    • Prior experience with UML

    • Ability to draft Use Cases, Process Flows, and Activity Diagrams.

    • Experience in supporting external clients which includes attending calls, conducting product demos and help triage client issues

    • Experience with creating data models, process flows and sequence diagrams are must

    • Excellent proficiency of MS Project, MS Visio, MS Office applications including Word, Excel, PowerPoint

    • Ability to create and interpret SQL queries and related software (SQL Developer)

    • Should have experience working on JIRA

    • Good analytical and problem analysis skills

    • A strong commitment to quality and efficiency

    • Excellent multitasking ability - Must have ability to track multiple issues, effectively manage time and competing priorities, and to drive results through partner organizations.


    • Bachelor's degree (in Science, Computers, Information Technology or Engineering)

    • Functional knowledge of Enterprise Resource Planning systems

    • Must be able to work independently with minimum supervision

    Apply Now

    Posting ID: 514316091Posted: 2019-01-31Valid Through: 2019-04-01