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    Subway Business Field Consultant

    Clark Subways
    71 Goodway Drive South, Rochester, NY

    Job Description

    Job Details

    Territory Business Field Consultant


    Be a part of the Subway® Group – the world’s largest quick service restaurant franchisor and recognized leader in the Quick Service industry.  With more than 44,400 restaurants in over 113 countries we continue to add talent to our team at our regional office in Rochester NY. 

    The Business Field Consultant will provide customized business direction in order to assist SUBWAY franchise owners in maximizing profitability. They will communicate the performance level of the locations and franchisees within their assigned area in comparison to Company standards and goals, and implement business growth by identifying potential operational opportunities for improvement and provide training to strengthen locations.

    Responsibilities include, but are not limited to: 

    • BUILDING SALES & PROFITS: Impart Operational and Compliance guidance and education during Restaurant Visits: Consistently evaluate SUBWAY restaurants using the Restaurant Evaluation and compliance review on a monthly basis.  Document adherence to Company compliance standards, improvements made, areas of opportunity and direction on how to improve.   Evaluate how the restaurant is performing compared to SUBWAY policies and procedures, analyze sales and cost data and provide specific customized direction to improve in these areas.  
    • BUILDING RELATIONSHIPS: Coach and counsel franchisees to reach individual store and territory goals.  Train franchisees, managers, and store employees with regard to Company goals and initiatives.  Provide guidance to franchisees to grow their business.  Develop productive working relationships with franchisees, territory team members and HQ employees.  Build Territory Relations by visiting all assigned restaurants/owners at minimum twice per month (more often as needed), communicating with franchisees via voicemail, e-mail, territory meetings, individual franchise meetings and written communications.  Gains respect from franchisees to be recognized as an asset to the business and leader in the field. Assist Territory Manager, Senior Field Consultant and FWH staff, as needed. 
    • BUILDING STORES: Assist Territory Manager and development team with Site Reviews by conducting three day parts of customer intercepts for all reviews within assigned area. Provide direction and proficiency to franchisees and staff with regard to New Store Openings & Transfer Training Hours. Help to determine the readiness of the location to open based on their assessment of the operation Assist with the opening of all new SUBWAY locations as outlined by the Company.  Complete an opening Evaluation, opening photographs, and opening hours log and submit to FWH within the required time frame. 
    • SELF-DEVELOPMENT: Applies designated training programs to develop new skills.  Participates in all scheduled training classes, including on-line Sonexis training , be  available to travel on an occasional basis to training sessions in Milford, field meetings, conventions, and staff meetings. 


    The successful candidate will have: 

    • Bachelor's Degree in Communication or Business Administration preferred but not mandatory.
    • 4 years of industry related experience. 
    • Excellent written and verbal communication. 
    • Strong time management skills. 
    • Traveling from Subway location to location is required.



    Skills: Must be able to type and understand how to get around Windows based programs. Report based summary's are written at each store evaluation.  

    Behaviors: Must have a positive and encouraging attitude. Be able to contribute to and be part of a team.  Be professional.

    Motivations: Be self-motivated and have a desire to continually learn.

    Education:  At minimum a high school diploma is requried. Experience:  2-4 years in the food service industry would be very adventageous.

    Licenses & Certifications:  Any licenses or certifications you may have would be beneficial. 


    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

    Posting ID: 517015467Posted: 2019-12-04