Job Description

    The Lead for HMSHost Food and Beverage locations accurately and efficiently processes customer
    orders, maintains a friendly, efficient, and appealing environment for associates and customers, provides
    guidance to other associates on proper procedures within the unit, and assists in the day-to- day
    operations of the stores. Responsibilities also include welcoming all customers, encouraging, through
    leadership and example, the highest level of sales and customer service performance by other
    associates, assisting associates to maximize sales and customer service through coaching, counseling
    and mentoring, and performing all other responsibilities as directed by the business or as assigned by
    Management. This is a non-exempt position which reports to the Assistant Manager, Store Manager or
    General Manager, depending on local requirements.
    Essential Functions:
     Accurately and efficiently processes orders while following recipes and/or product directions; or
     Operates a cash register and receives cash or credit card payments from customers, accurately
    counts and provides change to customers when appropriate while following all HMSHost
    customer service and cash handling policies and procedures
     Assists in locating, reconciling, and verifying the accuracy of transactions and operates
    equipment with peripheral electronic data processing
     Receives inventory, moves and lifts food and beverage products and supplies; transfers supplies
    and equipment between storage and work areas by hand or cart
     Provides guidance to other associates on proper portion control in the preparation of food, and
    monitors whether proper food handling procedures, as outlined by Management, are followed
    including wrapping, labeling, dating, stocking, storing, rotating and checking temperature of
    products, coaching where any deficiencies exist
     Assists the Manager or Supervisor in maintaining a friendly, efficient, and appealing environment
    for associates and customers
     Develops a solid knowledge of product and services available in unit
     Cleans and sanitizes work station and equipment
    Posting ID: 517780769Posted: 2019-03-23Valid Through: 2019-03-24