Lead Retail Sales Associate A

Part-time, Full-time

Job Description

The Lead Retail Associate is responsible for assisting other sales associates to maximize sales and customer
service through coaching, counseling and mentoring; providing excellent service to all customers through direct
salesmanship, and prompt and courteous service; completing each transaction in a quick and efficient manner,
minimizing delays to the customer; developing thorough knowledge of all merchandise carried in the store(s)
and offering selection guidance to customers; performs all other responsibilities as directed by the business or
as assigned by management. This is a non-exempt position and typically reports to the Store Manager /
Assistant Store Manager.
Essential Functions:
 Performs all functions relating to the handling of merchandise or cash in accordance with corporate
 Administers all point of sale opening and closing procedures in accordance with corporate policy
 Resolves all customer complaints in a manner consistent with company policy, and with customer
satisfaction in mind
 Ensures that all customers receive receipts on all purchases
 Operates cash register and receives payment from customer in cash or credit card, accurately counts
and provides change to customers as required
 Communicates all merchandise needs or issues to appropriate supervisors
 Contributes to the overall display and presentation efforts within the store environment, including
stocking/replenishing merchandise, following visual merchandising guidelines, and general store
housekeeping duties
 Participates in physical inventory counts as required


Minimum Qualifications, Knowledge, Skills, and Work Environment:
 Requires a High School diploma or general education development (GED) diploma
 Requires a minimum of 6 months cash handling and customer service experience
 Requires the ability to speak, read and comprehend instructions, short correspondence, and policy
documents, as well as converse comfortably with customers
 Ability to lift and/or move up to 40 pounds
 Requires the ability to bend, twist, and stand to perform normal job functions
 Experience in retail merchandise sales preferred
 Team leader experience preferred

Additional Info

To learn more about HMSHost and additional career opportunities, visit https://www.hmshost.com/.

Equal Opportunity Employer (EOE)
Minority/Female/Disabled/Veteran (M/F/D/V)
Drug Free Workplace (DFW)
Posting ID: 517781318Posted: 2019-10-17