PEDROTTI ACE HARDWARE Prominent local Ace Hardware seeks full-time applicants for Sales Associate positions in morning/mid-day/and evening shifts and we love candidates who are outgoing and enjoy interaction with public; it's cool helping people! Some mechanical experience is helpful: exposure to home repair, painting, remodeling, automotive experience, wood or auto shop classes, etc. as well as basic computer experience (Word, Excel, etc.) Significant training is provided - we want to support our team members that they can do their best on the job and enjoy helping others! Skills learned can include cashiering, cutting pipe, glass &, re-keying locks, mixing paint, sharpening knives, filling propane, forklift driving, and more. A A lifetime of knowledge from a great job! Here are some details for the Sales Associate position(s): General Summary The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness. Essential Duties & Responsibilities Include the following. Other duties may be assigned. Customer Service: • Provide a positive representation of Pedrotti Ace Hardware • Proactively assist customers in solving problems. • Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. • Possess a friendly outgoing demeanor; work well with customers as well as associates. • Ensure all pages and calls are answered promptly, courteously and effectively. • Forward any customer complaint that cannot be handled to a member of management. • Possess strong product knowledge and knowledge of store layout and location of products. • Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time. Store Operations • Assist in creating a positive, professional and safe work environment. • Assist with receiving, checking in and stocking of merchandise throughout the store. • Assist with maintaining back stock levels. • Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area. • Assist with providing a clean and orderly sales floor, including end caps and ad merchandise. • Assist with merchandise resets through the store. • Provide assistance to Department Specialists, i.e. price changes, special orders. • Ensure signage is current throughout the store. • Operate forklift with proper training. • Communicate any Store Support Center issue to General Manager for follow up. • Communicate any merchandising, cost control or sales idea to General Manager. • Participate in store meetings. • Be professional in appearance and actions. • Perform all other duties as assigned. Other Essential Requirements 1. Must communicate clearly, accurately, effectively with customers, employees, and management. 2. Must assist customers and employees. 3. Must act as a leader at all times, earning the respect of and providing motivation to all employees. 4. Must read, comprehend, and interpret written and printed material and information. 5. Must move throughout the store and department(s), and move merchandise safely between back stock area and sales floor, place it on or remove it from shelves, hooks and floor displays. 6. Must operate all equipment necessary to the effective fulfillment of responsibilities, including computer, Point-of-Sale terminals, pipe threader, glass cutter, key machine, bankcard units, etc. 7. Must monitor the general condition and inventory of assigned department. 8. Move objects weighing up to 50 pounds.