Greets guests; takes beverage orders from the cocktail servers or directly from guests. Mixes drinks, cocktails, and other bar beverages as ordered and in compliance with company standards. Checks identification of guests who appear to be under the age of 27 to verify age requirements for the purchase of alcohol. Collects payment for drinks served and balance all receipts. Ensures that the assigned bar area is fully equipped with tools and products needed for mixing beverages and serving guests, and prepares inventory or purchase requisitions as needed to replenish supplies. Serves snacks or food items to guests seated at the bar where appropriate. Demonstrates a thorough knowledge of the food menu, and maintains a complete knowledge of all liquor brands, beers and non-alcoholic selections available on the casino floor. Receives and maintains proper cash accountability in cash register for shift. Is able to check out the register and prepare the shift report properly. Complete cash transactions logs accurately. Balances bank at end of shift. Be familiar with all casino services/features and local attractions/activities to respond to guest inquiries accurately. Assist guests with general information upon request. Perform drop and count procedures in accordance with company regulations and departmental policies. Knows and follows safety guidelines and is alert to and reports potentially unsafe situations caused by employees and guests. Keeps register, counter, floors, shelves and fixtures clean and neat. Continually monitors personal and other employees' behavior for unsafe practices and takes corrective action when necessary. Resolve guest complaints, ensuring guest satisfaction. Assists managers in training other employees. Willingly helps other employees when needed. Upholds company standards. Notifies manager of positive and negative feedback from customers. Follows all security guidelines and procedures to prevent theft and vandalism of Company assets. Perform other job related duties as assigned.
Posting ID: 520236037Posted: 2019-04-24